When the cycle has completed the ‘Service Count’ is displayed which indicates how many cycles the
machine has run since the count was last reset. The lid will then remain closed with a message
stating ‘insert foot to open’ to indicate readiness for the next cycle.
All cycles should follow the processes stated above, however there are several error modes (see
section 5.2) which may require action.
When dealing with an error code or any other machine fault it is important you follow the processes
as per the ‘Vortex Air Fault Finding Guide’. Failure to follow the correct rectifications may further
damage your machine and in some cases even invalidate a warranty claim. If you do not have access
to the guide, please contact your Vernacare representative and if in doubt forward enquiries to:
https://www.vernacare.com/technical-support
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