Videx 4000 Series - Page 68

66250754-EN - V1.0 - 18/02/19
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4000 Series GSM Audio Intercom - Technical Manual
4000 Series GSM Audio Intercom with Proximity
Single short beep while
the system is in standby
and not being used.
A valid text message has been received and
processed.
None, this is normal.
Double beep, a single
short beep followed by a
long beep.
Button pressed but no number stored. Program a telephone number for the button
pressed.
Long beep followed by
short beep while the
system is in standby.
Invalid text message received. If this has happened when sending one of the
programming text messages then check the
message for errors. These beeps will also be heard
if the 4 digit code in the text message is incorrect.
If you are unsure of the 4 digit code, try resetting
it to 1111.
Double beep (“calling
please wait”).
Button pressed, GSM PRO dialling stored
number.
None, this is normal.
Long beep while the
system is in use (“call
cancelled”).
Manually ending/cancelling a call by pressing
another call button.
None, this conrms the call has been cancelled.
Another call can be placed if required.
Four long beeps. Not registered with a network provider but still
trying.
Leave it a short while to see if it manages to nd
the network. If the beeps repeat every 30 seconds
then try moving the antenna to a better location
or changing the SIM to another network provider.
Six long beeps. Unknown registering problem. Try moving the antenna to a better location.
Try changing the SIM card to another network
provider.
Single short beep every
10 seconds after power
up.
Unable to see the SIM card. Check the SIM card is tted correctly. Try removing
the SIM card, cleaning and tting again. Try a
dierent SIM card.
Short beep, long beep
repeated 3 times.
Call button pressed and either the call is on divert
to the master number or it is outside the time set in
the timeband (TBA) and there is no master number
stored.
This may be the required setup but if it’s not then
either change the timeband times, store a master
number to divert the calls to or open the switch
between AO1 & g used to switch the calls into
divert mode.
PROXIMITY READER (ONBOARD READER AND/OR ART.4850R EXPANSION READER)
BEEP REASON SOLUTION
Successive short beeps
lasting for the duration of
the relay time (“the door
is open” or “the gate is
open”).
Programmed fob/card presented to the
onboard/expansion reader.
None, this is normal.
Single long beep
(“invalid code”).
Fob/card presented to the onboard reader is not
programmed.
The fob/card requires programming into the GSM
PRO module (ensuring the onboard reader is
enabled).
Single long beep
(“invalid code”).
Fob/card presented to the onboard/expansion
reader is programmed in the GSM module
however:
1. The number of bytes to check for maybe
incorrect;
2. The fob/card may have an access level or
timeband assigned to it;
3. The unit ID of the reader may be incorrect.
Although the fob/card is programmed in the GSM
PRO module check one of the following:
1. Change the number of bytes to check for
to 2 bytes (ensuring the onboard reader is
enabled).
2. Conrm if fob/card has any access levels/
timebands assigned as it may be that the fob/
card is supposed to have restricted access.
3. Check to see if expansion readers have correct
unit ID’s set (the unit ID for the onboard reader
will always be set to ID.1).
Additional User Information