www.wansview.com
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When using Internet Explorer 9 or higher
to view the camera, if you have already
downloaded a plug-in for camera, but sll
have no live video, please perform the
following operaons:
Click Compability View Seng >Add>
Close.
7.1 Compability Sengs for Internet Explorer
7.FAQs/Troubleshoong
When using chrome 58.0.3029.110 and choosing mode 2 to view the camera, if it shows “Error
laoding palyer, No playable sources found”, the problem is the flash player is disabled, please
follow below steps to enable the flash player.
7.2 Unable to view the camera when using mode 2 on Chrome 58
1. Enter chrome://flags/#run-all-flash-in-allow-mode on chrome to “Enable” Run all Flash
content when Flash seng is set to “allow” as below.
2. Enter chrome://sengs/content to chrome to
Enable “Allow website to run Flash” as below.
3. Exit the chrome and open again.
Tips: The chrome may prompt “The flash
player is not the latest version”, please
update the flash player to the latest
version.