Water Right Sanitizer Plus Series - User Manual

Water Right Sanitizer Plus Series

36 pages

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Impression Plus Series

®

Sanitizer Plus Series

®

Twin Water Softeners

For Models:

• IMP-844TW • ASP1-1044TW

• IMP-1044TW • ASP1-1054TW

• IMP-1054TW • ASP1-1354TW

• IMP-1354TW • ASP1-1465TW

• IMP-1465TW • ASP1-1665TW

• IMP-1665TW

• IMPRC-1054TW • ASP2-1044TW

• IMPRC-1354TW • ASP2-1054TW

• ASP2-1354TW

• ASP2-1465TW

• ASP2-1665TW

Table of Contents

Questions and Answers

A
alvareztonyaAug 31, 2025
What does Err – 204 mean on my Water Right Water Dispenser?
- G
  Gregory RussellSep 1, 2025
  If your Water Right Water Dispenser displays Err – 204, it means a leak has been detected. This occurs when the dP input is active for “ALARM” and the input is closed. The alarm buzzer will activate, and the screen will display the error. Check for a low flow leak. Press the NEXT and REGEN buttons for 3 seconds to resynchronize the software with the piston position, or disconnect the power supply from the PC Board for 5 seconds and then reconnect to clear the error.
P
Patricia EdwardsAug 30, 2025
What does error E4 mean on my Water Right Water Dispenser?
- U
  uflowersAug 30, 2025
  If you're seeing error E4, Err – 1004, or Err – 104 on your Water Right Water Dispenser, it means the control valve motor ran too long trying to reach the home position. Make sure the drive bracket is properly snapped in so that the reduction gears and drive gear interface correctly. Then, press the NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.
S
Sherry Savage DDSAug 28, 2025
Why won't my Water Right Sanitizer Plus Water Dispenser draw in regenerant?
- B
  Brittany DavisAug 29, 2025
  If the control valve on your Water Right Water Dispenser isn't drawing in regenerant, consider the following: * The injector might be plugged: Remove and clean or replace the injector. * The regenerant piston could be faulty: Replace the regenerant piston. * There might be a leak in the regenerant line connection: Inspect the regenerant line for air leaks. * The drain line might be restricted, causing excess back pressure: Inspect the drain line and clean to correct the restriction. * The drain line might be too long or too high: Shorten the length or height. * The water pressure might be low: Check the incoming water pressure, which must remain at a minimum of 25 psi.
J
Jeffery QuinnSep 12, 2025
Why is my Water Right Water Filtration Systems regenerating at the wrong time?
- D
  Dr. Gabrielle McdonaldSep 12, 2025
  If your Water Right Water Filtration system is regenerating at the wrong time, it's likely due to a few possible causes. A past power outage can cause this, so try resetting the time of day. If the displayed time is incorrect, reset it as well. The regeneration time might be set incorrectly, requiring you to reset the time of regeneration. Also, verify that the control isn't set to 'on 0' or 'NORMAL + on 0' by checking the regeneration time option in the programming.
T
Timothy LopezSep 14, 2025
Why does my Water Right Water Filtration Systems valve not regenerate automatically but does when REGEN button is pressed?
- D
  David WhiteSep 14, 2025
  If your Water Right Water Filtration System valve doesn't regenerate automatically but does when the REGEN button is pressed, first, ensure the bypass valve is in the normal operating mode. If not, refer to the bypass diagrams on page 4. Check if the meter is disconnected and reconnect it to the PC board. An obstructed meter turbine could also be the problem; clear the obstruction. If the meter is defective, replace it. Review the programming for any errors and correct them. Lastly, a defective PC board might be the cause, so replace the board if necessary.
J
Jonathan RyanSep 18, 2025
What does error 'Err – 400' mean on my Water Right Water Dispenser?
- B
  Brittany BrownSep 18, 2025
  Err – 400 indicates a memory-related error. This can be due to a depleted battery. See the Operating Display and Maintenance section. It may also be caused by a defective PC Board, in which case it should be replaced.
M
mandersenNov 23, 2025
Why is my Water Right Sanitizer Plus Water Dispenser delivering hard water?
- A
  aimeeturnerNov 23, 2025
  If you're getting hard or untreated water from your Water Right Water Dispenser, here's what might be happening: * The bypass valve might be open or faulty. Try fully closing it, or consider replacing it. * High water usage could have exhausted the media. Check your program settings or diagnostics for abnormal water usage. * The meter might not be registering. Remove it and check for rotation or any foreign material. * There could be a fluctuation in water quality. Test the water and adjust your program values accordingly. * The regenerant tank may be empty or have a low level of regenerant. Add the proper regenerant to the tank. * The control might be failing to draw in regenerant. Refer to Troubleshooting Guide number 12. * There might be an insufficient regenerant level i...
M
Matthew MillerAug 27, 2025
Why is water constantly running to the drain in my Water Right Sanitizer Plus Water Dispenser?
- A
  Allison MarshallAug 27, 2025
  If water is constantly running to the drain in your Water Right Water Dispenser, it could be due to: * A power outage during regeneration: Upon power restoration, the control will finish the remaining regeneration time. Reset the time of day. If the PC board has a battery backup, the battery may be depleted. See the front cover and drive assembly drawing for instructions. * A damaged seal/stack assembly: Replace the seal/stack assembly. * Piston assembly failure: Replace the piston assembly. * The drive cap assembly not being tightened properly: Retighten the drive cap assembly.
P
Patricia SolisAug 27, 2025
Why is my Water Right Sanitizer Plus Water Dispenser using too much regenerant?
- J
  Joshua JohnsonAug 27, 2025
  If your Water Right Water Dispenser control valve is using too much regenerant, consider these possible causes: * Improper refill setting: Check the refill setting. * Improper program settings: Ensure the program settings are specific to the water quality and application needs. * Frequent regeneration: Check for leaking fixtures that may be exhausting capacity or the system is undersized.
R
Ryan GutierrezAug 26, 2025
Why is there excessive water in my Water Right Sanitizer Plus Water Dispenser's regenerant tank?
- M
  Melissa SimonAug 26, 2025
  If there's too much water in the regenerant tank of your Water Right Water Dispenser, here are possible causes: * Improper program settings: Check the refill setting. * Plugged injector: Remove and clean or replace the injector. * Drive cap assembly not tightened properly: Retighten the drive cap assembly. * Damaged seal/stack assembly: Replace the seal/stack assembly. * Restricted or kinked drain line: Check the drain line for restrictions or kinks and correct them. * Plugged backwash flow controller: Remove and clean or replace the backwash flow controller. * Missing refill flow controller: Replace the refill flow controller.

Water Right Sanitizer Plus Series Specifications

General

Brand	Water Right
Model	Sanitizer Plus Series
Category	Water Dispenser
Language	English

Summary

Pre-Installation Instructions for Dealers

Bypass Valve Operation

Installation Procedures

General Installation and Service Warnings

General guidelines and warnings for installation and service procedures.

Site Requirements

Technical specifications for the installation site.

Well Water Installation

Specific installation instructions for well water systems.

Municipal Installation

Specific installation instructions for municipal water systems.

Programming Procedures

Set Time of Day

Procedure for setting the current time of day on the unit.

Programming Settings

Instructions for adjusting various programming settings.

Start-Up Instructions

Flushing of System

Steps to flush the system of debris and air after installation.

Conditioning of Media

Procedure to condition the media after installation.

Sanitizing of Unit

Operating Displays and Maintenance

General Operation Displays

Regeneration Modes

Explanation of how the twin system regenerates.

Manual Regeneration

Instructions for initiating regeneration manually.

Power Loss and Battery Replacement

Salt Indicator and Error Handling

Troubleshooting Guide

Service Instructions

Transfer Cap Assemblies Service

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