Water Right Impression Plus Series

Questions and Answers

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Chris BarajasSep 15, 2025
Why Water Right Impression Plus Water Dispenser control valve fails to draw in regenerant?
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  Alan MorrisSep 15, 2025
  If the Water Right Water Dispenser control valve fails to draw in regenerant, the injector may be plugged and needs replacement. Other potential causes include a faulty regenerant piston (which would also need replacement), a leak in the regenerant line connection (inspect for air leaks), a restricted drain line causing excess back pressure (inspect and remove any restrictions), a drain line that is too long or too high (shorten the length and/or height), or low water pressure (ensure it remains at a minimum of 25 psi).
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Karen WhiteAug 25, 2025
Why does my Water Right Water Dispenser regenerate at the wrong time?
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  Christopher GrantAug 26, 2025
  If your Water Right Water Dispenser control valve is regenerating at the wrong time, here's what could be happening: * **Power Outage:** Reset the time of day. If your PC board has a battery backup, the battery may be depleted. See the front cover and drive assembly drawing for instructions. * **Incorrect Time of Day Setting:** Reset the time of day to the correct time. * **Incorrect Regeneration Time Setting:** Reset the regeneration time. * **Control Valve Set to Immediate Regeneration:** Check the programming setting and reset to NORMAL for a delayed regeneration time. * **Control Valve Set to Both Delayed and Immediate Regeneration:** Check the programming setting and reset to NORMAL for a delayed regeneration time.
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williamjacksonAug 27, 2025
Why is there excessive water in my Water Right Water Dispenser's regenerant tank?
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  davidburkeAug 27, 2025
  If there's too much water in the regenerant tank of your Water Right Water Dispenser, here are possible causes: * Improper program settings: Check the refill setting. * Plugged injector: Remove and clean or replace the injector. * Drive cap assembly not tightened properly: Retighten the drive cap assembly. * Damaged seal/stack assembly: Replace the seal/stack assembly. * Restricted or kinked drain line: Check the drain line for restrictions or kinks and correct them. * Plugged backwash flow controller: Remove and clean or replace the backwash flow controller. * Missing refill flow controller: Replace the refill flow controller.
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kaitlyncummingsSep 16, 2025
Why Water Right Impression Plus PC board doesn't display correct time?
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  Kenneth MillerSep 16, 2025
  If your Water Right Water Dispenser PC board does not display the correct time of day, it could be because the power adapter is plugged into an electric outlet controlled by a light switch; use an uninterrupted outlet instead. A tripped breaker switch or GFI could also be the cause; reset them. In case of a power outage, reset the time of day. If the PC board has a battery backup, the battery may be depleted. Finally, a defective PC board may be the reason, in which case, replace it.
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nrosarioSep 23, 2025
How to fix Err – 204 error on Water Right Impression Plus Water Dispenser?
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  Patrick TrevinoSep 23, 2025
  If your Water Right Water Dispenser displays Err – 204, a leak detected error, which is viewable in history screens, and it occurs when the dP input is active for 'ALARM' and the input is closed, check for a low flow leak. Press the NEXT and REGEN buttons for 3 seconds to resynchronize the software with the piston position, or disconnect the power supply from the PC Board for 5 seconds and then reconnect to clear the error.
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Nicholas ColemanSep 9, 2025
Why does my Water Right Impression Plus use too much regenerant?
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  heatherhubbardSep 9, 2025
  If your Water Right Water Dispenser's control valve is using too much regenerant, consider the following potential causes. The refill setting may be improper; check and adjust it. Incorrect program settings can also lead to excessive regenerant use, so ensure they are specific to your water quality and application needs. Additionally, frequent regeneration of the control valve could be the issue; check for leaking fixtures or if the system is undersized.
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Kimberly HerreraSep 9, 2025
Why does the Water Right Water Dispenser PC board display the wrong time?
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  Alexis JonesSep 9, 2025
  If the PC board on your Water Right Water Dispenser isn't displaying the correct time of day, there might be a few reasons. The power adapter could be plugged into an electric outlet controlled by a light switch; use an uninterrupted outlet instead. A tripped breaker switch or GFI could also be the cause; reset them. A power outage might have occurred, so reset the time of day. If the PC board has a battery backup, the battery may be depleted. Lastly, the PC board itself could be defective, requiring replacement.
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Brian GreenSep 23, 2025
How to fix Err – 202 error on Water Right Water Dispenser?
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  Robert DavisSep 23, 2025
  If your Water Right Water Dispenser displays Err – 202 error, which is only viewable in history screens, it could be due to a short power disruption. Check the transformer voltage and verify the power source. Alternatively, foreign material may have dislodged; check the piston and stack for damage.
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Crystal SuttonAug 31, 2025
Why won't my Water Right Impression Plus Water Dispenser draw in regenerant?
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  Regina GutierrezAug 31, 2025
  If the control valve on your Water Right Water Dispenser isn't drawing in regenerant, consider the following: * The injector might be plugged: Remove and clean or replace the injector. * The regenerant piston could be faulty: Replace the regenerant piston. * There might be a leak in the regenerant line connection: Inspect the regenerant line for air leaks. * The drain line might be restricted, causing excess back pressure: Inspect the drain line and clean to correct the restriction. * The drain line might be too long or too high: Shorten the length or height. * The water pressure might be low: Check the incoming water pressure, which must remain at a minimum of 25 psi.
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Thomas MccallSep 3, 2025
What does error E4 mean on my Water Right Impression Plus?
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  Melissa JacksonSep 3, 2025
  If you're seeing error E4, Err – 1004, or Err – 104 on your Water Right Water Dispenser, it means the control valve motor ran too long trying to reach the home position. Make sure the drive bracket is properly snapped in so that the reduction gears and drive gear interface correctly. Then, press the NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect.

Summary

PRE-INSTALLATION INSTRUCTIONS FOR DEALERS

BYPASS VALVE

INSTALLATION

General Installation & Service Warnings

Crucial safety and service guidelines for installation.

Site Requirements

Essential conditions and specifications for the installation location.

Installation Types

Details steps for well water and municipal installations.

Plumbing Connections

Specifics for connecting water inlet and outlet lines.

PROGRAMMING PROCEDURES

Setting Time and Day

Steps to set the current time and day on the unit.

Core Programming Settings

Guide to configure hardness, regeneration frequency, and immediate regeneration.

Alarm and Display Settings

Configuration for service alarms, audible alarms, and backlight.

START-UP INSTRUCTIONS

Flushing of System

Steps to flush the system after installation.

Conditioning of Media

Process to prepare the system's media for use.

Sanitizing Unit

Procedure for sanitizing the water softener.

OPERATING DISPLAYS AND MAINTENANCE

Understanding System Displays

Explains the various user displays and navigation.

Regeneration Procedures

Details manual regeneration and the twin system's regeneration mode.

Maintenance and Troubleshooting

Covers power loss, salt checks, error messages, and brine tank care.

TROUBLESHOOTING GUIDE

SERVICE INSTRUCTIONS

TRANSFER CAP ASSEMBLIES SERVICE INSTRUCTIONS

Detailed steps for servicing transfer cap assemblies.

REPLACEMENT PARTS

FRONT COVER AND DRIVE ASSEMBLY

Lists parts for the front cover and drive assembly.

PISTON ASSEMBLY

Lists parts for the piston assembly.

IN;OUT HEAD (FOR TANK B)

Lists parts for the inlet/outlet head.

TWIN TRANSFER

Lists parts for the twin transfer system.

OPTIONAL CHLORINE GENERATOR ASSEMBLY

Lists parts for the optional chlorine generator.

BYPASS VALVE

Lists parts for the bypass valve assembly.

BRINE ELBOW ASSEMBLY

Lists parts for the brine elbow assembly.

SERVICE WRENCH - CV3193-02

Details the service wrench tool.

INJECTOR ASSEMBLIES

Lists various injector assemblies.

WATER METER AND METER PLUG

Lists parts for the water meter and plug.

DRAIN LINE ASSEMBLY 3;4

Lists parts for the 3/4" drain line assembly.

DRAIN LINE ASSEMBLY 1

Lists parts for the 1" drain line assembly.

BRINE TANK ASSEMBLY

Lists parts for the brine tank assembly.

SAFETY FLOAT BRINE ELBOW

Lists parts for the safety float brine elbow.

INTERCONNECT FITTING ASSEMBLY (UP TO 10″ TANKS)

Lists parts for interconnecting smaller tanks.

INTERCONNECT FITTING ASSEMBLY (12″ & LARGER TANKS)

Lists parts for interconnecting larger tanks.

PVC Elbow Fittings

Parts for PVC male NPT and solvent elbow fittings.

Brass Sweat Fittings

Parts for 1" and 3/4" brass sweat fittings.

Plastic Male Fittings

Parts for 1" and 1-1/4" plastic male fittings.

Larger Brass & PVC Fittings

Parts for 1-1/4" & 1-1/2" brass sweat and PVC solvent fittings.

Shark Bite Fittings

Parts for 3/4" and 1" brass Shark Bite fittings.

John Guest Elbow Fittings

Parts for 3/4" and 1" John Guest elbow fittings.

SANITIZER PLUS TWIN SPECIFICATIONS

ASP1 SPECIFICATIONS

Technical specifications for ASP1 series models.

ASP2 SPECIFICATIONS

Technical specifications for ASP2 series models.

CYCLE TIMES AND USAGE

Table detailing cycle times and salt usage for models.

IMPRESSION PLUS TWIN SPECIFICATIONS

IMP-TW Specifications

Technical specifications for Impression Plus Twin models.

IMPRC-TW Specifications

Technical specifications for Impression Plus Twin carbon models.

Cycle Times and Salt Usage

Table detailing cycle times and salt usage for IMP models.

Water Softener Limited Warranty

QUICK REFERENCE GUIDE

System Operation Overview

Overview of system displays and navigation.

Bypass Valve Operation

Instructions for operating the bypass valve.

Setting Time and Key Adjustments

Steps to reset time and adjust hardness, regeneration, and alarms.

Error Handling and Manual Regeneration

Information on error codes and initiating manual regeneration.