Spot Vital Signs 51
Warranty and Service
Warranty
Welch Allyn warrants the Spot Vital Signs, when new, to be free of defects in material and work-
manship and to perform in accordance with manufacturer's specifications for a period of two
years from the date of purchase from Welch Allyn or its authorized distributors or agents. Welch
Allyn will either repair or replace any components found to be defective or at variance from man-
ufacturer's specifications within this time at no cost to the customer. It shall be the purchaser's
responsibility to return the Spot Vital Signs to Welch Allyn or an authorized distributor, agent or
service representative. This warranty does not include breakage or failure due to tampering, mis-
use, neglect, accidents, modification or shipping. This warranty is also void if the instrument is
not used in accordance with manufacturer's recommendations or if repaired by other than Welch
Allyn or an authorized agent. Purchase date determines warranty requirements. No other express
warranty is given.
IMPORTANT - Return the Instrument Registration Card
Remember to submit the instrument registration/warranty card for warranty validation. Com-
plete the information and mail the pre-addressed card to Welch Allyn.
Service Policy
All repairs on products under warranty must be performed or approved by a Welch Allyn Service
Center.
Unauthorized repairs will void the warranty
. Products out of warranty should be repaired
by qualified electronics personnel or a Welch Allyn Service Center.
Technical Assistance
If you have an equipment problem that you cannot resolve, you may call the Welch Allyn Service
Center nearest you for assistance. Technical service support is available by telephone on normal
business days at the phone numbers listed on page 52.
If you are advised to return a product to Welch Allyn for repair or routine maintenance, schedule
the repair with the service center nearest you.
Before returning a product for repair you must obtain authorization from Welch Allyn. An
RMA (Return Merchandise Authorization) number will be given to you by our service per-
sonnel. Be sure to note this number on the outside of your shipping box. Returns without
an RMA number will not be accepted for delivery.
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