i12 Manual Page 47 - Revision: 6-13-2023
8. Ice is produced, but does not dispense OR dispenses very slowly
Dispense Capacitive Sensor
Failure
Ice Dispense Sensor may have failed. Ensure the unit chimes when
the sensor is activated. If no chime, this may indicate the sensor
has failed and will need to be replaced.
Check Ice Dispense Door
Operation
If the unit chimes when the Ice Dispense Sensor is activated, but no
ice is dispensed, inspect the Ice Dispense Door for proper
operation. Ensure all electrical connections are secure. If Ice
Dispense Door mechanism is unresponsive, replace the door unit.
If dispense sensor is operating correctly, and dispense door is
opening, check that the Ice Turntable inside the unit is turning and
pushing ice out of the unit. If unresponsive, call technical support.
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