Westermann WR 840 Battery - Page 56

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18 Warranty policy
7. From01.01.2002onlytheWestermannwarrantyclaimprocessistobeused.
 Thewarrantyclaiminformationismandatory.Exceptionscannotbemade.
 Warrantyclaimswithouttherequiredinformationcannotbeprocessedand
 willbereturnedforcompletionofthemissinginformation.
8. TheWestermannMachineandWarrantycerticate(warrantydocument)is
 tobecompletedwithin4weeksofthedateofsaleoftheproduct,including
 thedataoftheendcustomer,theendcustomer‘ssignatureaswellasthe
 indicationofuse(private|commercial|professional)toWestermann
 customerservice.
9. ThewarrantyperiodfororiginalWestermannsparepartsis2yearsifthe
 installationiscertiedbyaWestermanndealer(forwearpartstherestric-
 tionunderpoint3applies).Forwarrantyclaimsrelatingtoreplacement
 partsorwarrantyrepairs,weaskyoutokeepthepartsinquestionfor2
 monthsafter receiptofthewarrantyclaim.Wewill,ifnecessary,
 requesttherelevantpartforexamination.
10. Theorderingofrequiredsparepartsforwarrantypurposescanonlybemade
 viaWestermanncustomerserviceforlogisticalreasonsasof01.01.2002.
 FromMondaytoFridaybetween08:00and16:30telephoneorderscanbe
 placed.Pleasestatetheitemnumber,theserialnumberofthedevicein
 questionandyourcustomerno.Ourtelephoneno.is:+49(0)5931/49690-0.
 Inaddition,thereisthepossibilitytofaxusyourorderforwarrantyrepla-
 cementparts.Ourfaxno.is:+49(0)5931/49690-99.
11. Shouldyourwarrantyclaimberejected,theorderedsparepartswillbe
 chargedtoyouattheirusualpurchaseconditions.Invoicingalsooccursif
 nowarrantyclaimhasbeenreceivedbyWestermannCustomerServicewit-
 hin4weeks.IfaWestermannsparepartforwarrantyrepairsisnotavai-
 lableatshortnotice(within2workingdays)andyouuseanoriginal
 Westermannsparepartfromyourstocktorepairthedamage,afreerepla-
 cementdeliverywillbemadebyuswhenavailableordeliverableby
 Westermanncustomerservice.Ifareplacementpartisnolongeravailable,
 thepurchasepricepaidbyyouwillberefunded.
12. ThedefectivepartsormachinesaretobesenttheWestermannfactoryin
 Meppen.Uponacceptanceofthewarranty,thefreightchargeswillbereim-
 bursed.