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18 Warranty policy
The following policy for the Westermann warranty is valid as of
01.01.2002.
1. WhenusingWestermannproductsintheconsumergoodssector(private
use),whichweresoldthroughWestermanndealers,thewarrantyperiod
fromthedateofsaletotheendcustomeris2years.
WhenusingWestermannproductsinthecapitalgoodssector(commer-
cial/professional),whichweresoldthroughWestermanndealers,the
warrantyperiodfromthedateofsaletotheendcustomeris1year.
2. Thewarrantycoversdefectsthatcanbeattributedtomaterialand/or
manufacturererrors.AnyfaultsresultingfromaWestermannproduct
defectorproductiondefectduringthewarrantyperiodwillberecogni-
sedandremediedbyrepairorreplacementofpartsviaaWestermann
dealer.
3. ExemptedfromthisarewearpartssuchasBowdencables,startercord,
V-belts,bearings,clutchplates,tires,airfilters,sparkplugs,glowplugs,
fuelfilters,oilfilters,sweepingbrushes,rubberlips,batteriesaslongas
thesedonotexhibitobviousmaterialdefects.
4. Warrantyclaimsaregenerallyexcludedincaseofpoormaintenanceand
care.Regularmaintenanceandcleaningoftheproductaccordingtothe
instructionsintheWestermannoperatingmanualisimperative.Damage
duetoimproperlyperformedmaintenanceandcleaningworkcannotbe
acceptedasavalidguaranteeclaim.
5. Theoperatinginstructionsfortherespectiveproductaswellassafety
instructionsmustbeobserved.Damagecausedbyoperatingerrors,im-
properuseoruseofaccessoriesnotapprovedbyWestermannGmbH&
Co.KGcannotbeacceptedasavalidwarrantyclaim.
6. ItmustbeensuredthatonlyoriginalWestermannsparepartsand
Westermannaccessoriesareused,whichcanbeobtainedfromthe
Westermanndealer.IforiginalWestermannsparepartsorWestermann
accessoriesarenotused,consequentialdamageandincreasedriskof
accidentscannotberuledout.Theseconsequentialdamagesarenot
coverbythewarranty.