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Support02@wimius.com
EN
FAQ
Common problems can be found in the table below, we suggest you read the manual careful by rst time use. If
there is any question, that you couldn’t solve with this manual, please contact us.
Questions Solutions
Can't play video in App Netflix, Hulu,
Prime video
Those APPs are limited with HDCP. This model doesn't support this
function. So it can't support these APPs.
Wi-Fi connection is not stable 1. Please check whether the network of your phone is well.
2. Make the distance of phone and projector within 1 meter.
Indicator light is off when plug into power
supply
3. The power cable not connected well.
4. The power button on the back of the projector is off.
Press the power button on the remote
control and the projector does not turn on
1. The remote control's batteries are depleted.
2. Something obstructing the signal between the remote and IR.
3. Strong light on IR directly.
No image on the screen 1. Is the channel set-up correct?
2. Is there input signal?
3. Is the input cable plugged well or in the wrong position?
4. Under PC mode, is the refresh rate > 75 KHz?
Picture right, no sound 1. Input cables connected right?
2. Volume at minimum or on Mute.
3. Turn off the Dolby of the input devices.
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