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I2 SERVICE- AND MAINTENANCE CONTRACTS
Measuring systems are becoming more and more complex and are therefore subject to continuous supervision in
respect of quality and reliability. For this purpose WYLER AG offers the option of a MAINTENANCE CONTRACT
with the purchase of new instruments.
Such a MAINTENANCE CONTRACT offers the following services to the customer:
• Complete inspection and re-adjustment of the instrument / system in a bi-yearly interval.
• The scope of delivery includes an internationally recognised Calibration Certificate
SCS for the entire system confirming the performance after the service intervention.
Traceable certificates SCS are issued according to our accreditation as a calibration
laboratory by the Swiss authorities
• Highest priority for any repair works (actual repair work is not included and will be
quoted separately)
• Technical enhancements and modifications published by WYLER, if considered
suitable
• Costs for packing and transport of the instrument(s) from the customer to WYLER and back, either directly or
through the WYLER distribution partner
• Extension of warranty period to 24 months: If a maintenance contract is signed within 6 months of the
purchasing of a new instrument the warranty period is extended to 24 month.
Options:
Depending on the customers requirement the re-calibration interval can be shortened (every year) or be extended
(every 3rd year)
The following services are
excluded
from all maintenance contracts:
• The contract does not include any repair work. If it is determined during the inspection or the re-calibration
process that the instrument requires repair, such work will be quoted separately to the customer.
We help you to keep your valuable and important instruments always accurate and ready for use!
We would be glad to offer you a maintenance contract adapted to your specific requirements.
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