Ordering Supplies.................................................................................................................6-2
When to Order Supplies.......................................................................................6-2
Viewing Printer Supply Status...........................................................................6-2
Consumables............................................................................................................6-3
Routine Maintenance Items..............................................................................6-3
Toner Cartridges......................................................................................................6-4
General Precautions for the Toner Cartridge..................................6-4
Replacing a Toner Cartridge.................................................................6-4
Drum Cartridges......................................................................................................6-4
General Precautions for the Drum Cartridge..................................6-4
Replacing a Drum Cartridge.................................................................6-5
Recycling Supplies..................................................................................................6-5
Moving the Printer...............................................................................................................6-5
Billing and Usage Counters Information...................................................................6-6
7 Troubleshooting.................................................................................7-1
General Troubleshooting..................................................................................................7-1
Restarting the Printer............................................................................................7-1
Printer Fails to Power On......................................................................................7-1
Printer Resets or Turns Off Frequently............................................................7-2
Document Prints from Wrong Tray..................................................................7-2
Automatic 2-Sided Printing Problems............................................................7-2
Paper Tray Fails to Close......................................................................................7-3
Printing Takes Too Long.......................................................................................7-3
Printer Fails to Print................................................................................................7-3
Printer Makes Unusual Noises...........................................................................7-4
Condensation has Formed Inside the Printer..............................................7-5
Paper Jams.............................................................................................................................7-5
Minimizing Paper Jams........................................................................................7-5
Locating Paper Jams.............................................................................................7-6
Clearing Paper Jams..............................................................................................7-8
Clearing Paper Jams from the Bypass Tray....................................7-8
Clearing Paper Jams from Tray 1........................................................7-9
Clearing Paper Jams from Tray 2.....................................................7-11
Clearing Paper Jams from Inside the Front Cover.....................7-14
Clearing Paper Jams from the Back of the Printer....................7-16
Clearing Paper Jams from the Duplex Unit.................................7-19
Clearing Paper Jams from the Output Area.................................7-21
Troubleshooting Paper Jams...........................................................................7-21
Multiple Sheets Pulled Together.......................................................7-21
Paper Misfeeds........................................................................................7-22
Xerox
®
Phaser
®
3330 Printeriv
User Guide
Table of Contents