Print-Quality Problems
Phaser® 5550 Printer
6-68
Repeating Defects
Marks or voids are regularly repeated on the page. Use the following table to determine the
supply that needs replacing.
Different supplies may create print defects with similar measurements. To identify the faulty
supply:
1. Replace the drum cartridge (do not discard the packaging).
2. If the problem continues:
a. Remove and repackage the new drum cartridge.
b. Reinstall the original drum cartridge.
c. Replace the maintenance kit (fuser and transfer roller).
3. If the problem continues, contact your Customer Support Center.
To order Xerox supplies, contact your local reseller or go to www.xerox.com/office/
5550supplies.
Defect Spacing Supply to Replace
44 mm (1.73 in.) drum cartridge
56.5 mm (2.22 in.) drum cartridge
58.7 mm (2.31 in.) transfer roller
94.2 mm (3.72 in.) drum cartridge
94.2 mm (3.72 in.) fuser
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