Xerox PrimeLink B9110 User Manual

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If the problem is not solved, go to the next Cause and
Action.
Cause Glossy printing paper is being scanned.
Action Glossy printing paper sticks easily to the document glass.
When shadows are scanned, the images reproduce as dirt.
Place a transparency or highly transparent film under the
document, then retry scanning.
The image is too dark or too
light
If No, go to the next symptom.
Yes Cause Scan density is set to Dark, or to Light.
Action Adjust the scan density.
If the problem is not solved, go to the next Cause and
Action.
Cause The Original Type is inappropriate.
Action Select an image quality that is appropriate for the
document.
Part of the image is missing
If No, go to next symptom.
Yes Cause The document is pasted together or folded in.
Action It is possible that the folded in or pasted part of the
document is not touching the document glass. Place a
stack of white sheets on the document to hold the
document flat against the document glass.
The image is not the needed
size
If No, go to the next symptom.
Yes Cause The document glass or the document cover is dirty.
Action Clean the document glass or the document cover.
If the problem is not solved, go to the next Cause and
Action.
Cause The document is made of highly transparent material like
a transparency.
Action Place a white sheet of paper on the document, then scan.
If the problem is not solved, go to the next Cause and
Action.
Cause The document is misaligned.
Action Load the document correctly.
If the problem is not solved, go to the next Cause and
Action.
Cause The document guides are in an incorrect position.
Action Load the document correctly, then align the document
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Xerox
®
PrimeLink
®
B9100/B9110/B9125/B9136 Copier/Printer User Guide
Troubleshooting

Xerox PrimeLink B9110 Specifications

General

Brand	Xerox
Model	PrimeLink B9110
Category	Printer
Language	English