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Xerox PrimeLink B9110 - User Manual

Xerox PrimeLink B9110
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VERSION 3.0
FEBRUARY 2023
702P08989
Xerox
®
PrimeLink
®
B9100/B9110/B9125/
B9136 Copier/Printer
User Guide

Table of Contents

Questions and Answers

  • D
    David RiveraSep 8, 2025
    Why is my Xerox PrimeLink B9110 Printer copy shifting slightly?
    • M
      mindy55Sep 9, 2025
      If your Xerox Printer copies are shifting slightly, the paper may be shifting or the leading edge of the paper is not loaded flush with the tray corners. Load the paper so that it is flush against the paper tray corners.
  • B
    Brian JohnsonAug 25, 2025
    Why does my Xerox PrimeLink B9110 keep jamming and wrinkling paper?
    • M
      Marvin BurnsAug 25, 2025
      Frequent paper jams and wrinkled paper in your Xerox Printer can be due to several factors: * The paper might not be loaded correctly in the paper tray; ensure it's loaded properly. * The paper tray might not be fully inserted; push it in firmly as far as it can go. * The paper could be damp; replace it with paper from a new ream. * The paper could be curled; try turning the paper over so the curl faces down, or use a new ream.
  • K
    Kaylee WhiteAug 25, 2025
    What to do if my Xerox PrimeLink B9110 Printer is unable to print or copy?
    • A
      April AnthonyAug 26, 2025
      If your Xerox Printer is unable to print or copy, here are a few things to check: First, see if there's a message on the control panel and follow the instructions provided. Second, make sure the printer isn't in offline mode by pressing the Machine Status button and selecting Online. Finally, ensure the power cord is properly connected to both the printer and the power outlet; if disconnected, turn the power off, plug it in securely, and then turn the power back on.
  • S
    Seth PerkinsSep 22, 2025
    Why am I unable to send email from my Xerox PrimeLink B9110 Printer?
    • D
      Danielle Shaffer MDSep 22, 2025
      If you are unable to send email from your Xerox Printer, verify that the email address is correct. Also, the maximum sending email size might be exceeded; change the maximum sending email size, or reduce the resolution.
  • S
    Sherri JordanSep 9, 2025
    Why are images skewed on my Xerox Printer copies?
    • J
      James Weaver MDSep 9, 2025
      If images on your Xerox Printer copies are skewed, it could be due to several reasons. Ensure the document is loaded correctly. Check that the paper is loaded properly in the tray. For Tray 5 (Bypass), make sure the paper guide is set so that the tray touches the paper. Also, ensure the document guides are correctly positioned and aligned with the document's edge. Finally, verify that the paper tray is properly set by pushing it in as far as possible.
  • S
    Sarah McfarlandSep 14, 2025
    How to fix a folded corner on a Xerox PrimeLink B9110 Printer document?
    • B
      Bonnie AdamsSep 14, 2025
      If a corner of the document is folded when using your Xerox Printer, it's likely because the document is curled. Flatten out the curl and then load the document again.
  • K
    Kevin CollinsSep 3, 2025
    Why is the printing faint on the entire page from my Xerox PrimeLink B9110 Printer?
    • D
      Daniel HarrisSep 3, 2025
      If the printing is faint on the entire page from your Xerox Printer, the print was made using Tray 5 (Bypass), and the size and type of the loaded paper differed from the setting on the print driver. Load paper of the correct size and type into Bypass, Tray 5. Fan the paper thoroughly before you load it. Alternatively, two or more sheets may be feeding at the same time; fan the paper thoroughly, then reset the paper.
  • S
    Stacey PetersonSep 4, 2025
    Why does paper become wrinkled when using my Xerox PrimeLink B9110?
    • A
      Andrew CopelandSep 4, 2025
      If paper becomes wrinkled when using your Xerox Printer, the paper in use may be unsuitable; replace with paper from a new ream.
  • R
    raymondangelaSep 23, 2025
    Why do white patches appear vertically on my Xerox Printer output?
    • E
      erika35Sep 23, 2025
      If white patches appear vertically on your Xerox Printer output, the drum cartridge may be depleted or damaged. Contact Xerox Technical Customer Support.
  • A
    Angela FloresAug 29, 2025
    Why does the printed toner smudge when rubbed on my Xerox prints?
    • J
      Joseph WhiteAug 29, 2025
      If the printed toner smudges when rubbed on your Xerox prints, it could be due to a couple of reasons. The paper might be damp, so try replacing it with paper from a new ream. Alternatively, the paper you're using might be unsuitable; try loading suitable paper.

Summary

Safety

Notices and Safety

Important safety instructions and guidelines for continued safe operation of your printer.

Electrical Safety

Guidelines for safe handling of electrical components and power cords to prevent shock or fire.

Operational Safety

Safety guidelines for operating the printer, including handling moving parts and hot surfaces.

Laser Safety

Information regarding laser safety standards and warnings for Class 1 Laser products.

Battery Safety

Safety precautions related to the lithium battery used in the printer, including explosion risks.

Maintenance Safety

Safety precautions for performing maintenance procedures and handling consumables.

Consumable Information

Warnings and guidelines for handling ink, toner, and fuser fluid, and storing consumables.

Printing

Network Printing

Procedures for printing documents via a network using PostScript and PCL print drivers.

Scanning

Basic Scanning

Covers the fundamental procedure for scanning documents, including loading and storing.

Scan Settings

Details the tabs and options available for scan methods like Network Scanning and Email.

Email

Steps for scanning a document and sending it as an email attachment.

Faxing

Sending a Fax

Step-by-step guide to sending a fax using the multifunction printer's embedded fax feature.

Stored Programming

Stored Programming Overview

Explanation of how to save and access frequently used features and job settings.

Storing a Program

Step-by-step guide to saving feature settings and operations as a stored program.

Storing a Program for Build Job

Instructions for storing programs specifically for use with the Build Job feature.

Calling a Stored Program

Instructions on how to load and execute a stored program.

Job and Machine Status

Job Status

Allows verification of active, pending, and completed jobs, with options to cancel or print.

Machine Status

Provides access to device status information, including device information, faults, and supplies.

Maintenance

Cleaning the Printer

Procedures for cleaning the printer exterior, touch screen, document glass, and rollers.

Replacing Consumable Supplies

Guides for checking supply status and replacing consumables like toner cartridges.

Troubleshooting

General Troubleshooting

Table of common symptoms, checks, and remedies for printer issues.

Image Quality Troubleshooting

Solutions for common image quality problems like dirty components or incorrect settings.

Copy Troubleshooting

Guidance for resolving issues such as documents not feeding or incorrect copy size.

Print Troubleshooting

Solutions for problems encountered during printing, like inability to print or incorrect results.

Scan Troubleshooting

Troubleshooting steps for issues like unable to scan or import scanned documents.

Paper Jams

Instructions for clearing paper jams in various locations within the printer and feeders.

Fax Problems

Solutions for issues related to sending and receiving faxes.

Fault Information

Explanation of fault messages, including illustrations and corrective actions.

Specifications

High Capacity Feeder

High Capacity Feeder Troubleshooting

Guidance for clearing paper jams within the High Capacity Feeder.

Oversized High Capacity Feeder

Oversized High Capacity Feeder (OHCF) Troubleshooting

Guidance for troubleshooting paper skew and jam issues in the OHCF.

Interface Decurler Modules

Interface Decurler Module Troubleshooting

Guidance for clearing paper jams within the Interface Decurler Module.

Inserter Module

Inserter Troubleshooting

Guidance for clearing paper jams that occur in the inserter module.

High Capacity Stacker (HCS)

HCS Troubleshooting

Guidance for clearing paper jams occurring in various areas of the High Capacity Stacker.

Crease and Two-Sided Trimmer

Crease and Two-Sided Trimmer Troubleshooting

Guidance for clearing paper jams in the Crease and Two-Sided Trimmer.

C;Z Folder

C;Z Folder Troubleshooting

Guidance for clearing paper jams that occur in the C/Z Folder.

Production Ready Finishers

PR Finisher Maintenance

Information on ordering and replacing finisher consumable supplies like staples and waste containers.

PR Finisher Troubleshooting

Guidance for clearing paper jams and resolving staple faults in the PR Finisher family.

SquareFold Trimmer Module

SquareFold Trimmer Troubleshooting

Guidance for clearing paper jams and resolving fault codes for the SquareFold® Trimmer.

Xerox PrimeLink B9110 Specifications

General IconGeneral
CategoryPrinter
Print TechnologyLaser
Print Resolution1200 x 2400 dpi
First-Print-Out Time, Printing4.5 seconds
Memory (Standard)8 GB
Hard Drive320 GB
ConnectivityUSB, Ethernet, Wi-Fi
Scan Resolution600 x 600 dpi
TypeMultifunction
Paper SizesLetter, Legal, A4, A5
PDLPCL, PostScript, PDF
Network ConnectivityEthernet, Wi-Fi
Operating System CompatibilityWindows, macOS, Linux

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