Why are black dots printed on my Xerox PrimeLink B9110?
- SStacy UnderwoodSep 23, 2025
If black dots are appearing on your Xerox Printer, it is possible that the drum cartridge is depleted or damaged. Contact Xerox Technical Customer Support.

Why are black dots printed on my Xerox PrimeLink B9110?
If black dots are appearing on your Xerox Printer, it is possible that the drum cartridge is depleted or damaged. Contact Xerox Technical Customer Support.
Why do white dots appear in black filled areas when printing with my Xerox Printer?
If white dots appear in black filled areas when printing with your Xerox Printer, the paper you are using might be unsuitable. Try loading suitable paper.
Why is the entire paper area printed black on my Xerox Printer?
If the entire paper area is printed black on your Xerox Printer, the drum cartridge may be depleted or damaged, or there may be a high-voltage power supply malfunction. Contact Xerox Technical Customer Support.
Why do white patches appear vertically on my Xerox Printer output?
If white patches appear vertically on your Xerox Printer output, the drum cartridge may be depleted or damaged. Contact Xerox Technical Customer Support.
Why is the printing faint, smudged, or unclear on my Xerox PrimeLink B9110?
If the printing is faint, smudged, or unclear on your Xerox Printer, the paper may be damp. Replace with paper from a new ream. If the issue persists, contact Xerox Technical Customer Support, as the drum cartridge may be depleted or damaged.
Why does my Xerox PrimeLink B9110 keep jamming and wrinkling paper?
Frequent paper jams and wrinkled paper in your Xerox Printer can be due to several factors: * The paper might not be loaded correctly in the paper tray; ensure it's loaded properly. * The paper tray might not be fully inserted; push it in firmly as far as it can go. * The paper could be damp; replace it with paper from a new ream. * The paper could be curled; try turning the paper over so the curl faces down, or use a new ream.
What to do if my Xerox PrimeLink B9110 Printer is unable to print or copy?
If your Xerox Printer is unable to print or copy, here are a few things to check: First, see if there's a message on the control panel and follow the instructions provided. Second, make sure the printer isn't in offline mode by pressing the Machine Status button and selecting Online. Finally, ensure the power cord is properly connected to both the printer and the power outlet; if disconnected, turn the power off, plug it in securely, and then turn the power back on.
Why is my Xerox PrimeLink B9110 making dirty copies?
If copies from your Xerox Printer appear dirty, the issue might stem from a few sources. The document glass or the document cover could be dirty, so try cleaning them. If you're copying a highly transparent document, like a transparency, it could be picking up marks from the document cover; place a white sheet of paper on top of the document before copying. If the document is colored, has a rough texture, or is a blueprint, try adjusting the copy density or image quality. If you are using glossy printing paper, place a transparency or highly transparent film under the document.
Why does my Xerox Printer copy with black lines?
If your Xerox Printer is producing copies with black lines, the document glass on the feeder is likely dirty. Clean the document glass to resolve this issue.
How to lighten a Xerox PrimeLink B9110 Printer copy that is too dark?
If your Xerox Printer copies are coming out too dark, the copy density is likely set too high. Adjust the copy density to a lighter setting.
| Category | Printer |
|---|---|
| Print Technology | Laser |
| Print Resolution | 1200 x 2400 dpi |
| First-Print-Out Time, Printing | 4.5 seconds |
| Memory (Standard) | 8 GB |
| Hard Drive | 320 GB |
| Connectivity | USB, Ethernet, Wi-Fi |
| Scan Resolution | 600 x 600 dpi |
| Type | Multifunction |
| Paper Sizes | Letter, Legal, A4, A5 |
| PDL | PCL, PostScript, PDF |
| Network Connectivity | Ethernet, Wi-Fi |
| Operating System Compatibility | Windows, macOS, Linux |
Important safety instructions and guidelines for continued safe operation of your printer.
Guidelines for safe handling of electrical components and power cords to prevent shock or fire.
Safety guidelines for operating the printer, including handling moving parts and hot surfaces.
Information regarding laser safety standards and warnings for Class 1 Laser products.
Safety precautions related to the lithium battery used in the printer, including explosion risks.
Safety precautions for performing maintenance procedures and handling consumables.
Warnings and guidelines for handling ink, toner, and fuser fluid, and storing consumables.
Procedures for printing documents via a network using PostScript and PCL print drivers.
Covers the fundamental procedure for scanning documents, including loading and storing.
Details the tabs and options available for scan methods like Network Scanning and Email.
Steps for scanning a document and sending it as an email attachment.
Step-by-step guide to sending a fax using the multifunction printer's embedded fax feature.
Explanation of how to save and access frequently used features and job settings.
Step-by-step guide to saving feature settings and operations as a stored program.
Instructions for storing programs specifically for use with the Build Job feature.
Instructions on how to load and execute a stored program.
Allows verification of active, pending, and completed jobs, with options to cancel or print.
Provides access to device status information, including device information, faults, and supplies.
Procedures for cleaning the printer exterior, touch screen, document glass, and rollers.
Guides for checking supply status and replacing consumables like toner cartridges.
Table of common symptoms, checks, and remedies for printer issues.
Solutions for common image quality problems like dirty components or incorrect settings.
Guidance for resolving issues such as documents not feeding or incorrect copy size.
Solutions for problems encountered during printing, like inability to print or incorrect results.
Troubleshooting steps for issues like unable to scan or import scanned documents.
Instructions for clearing paper jams in various locations within the printer and feeders.
Solutions for issues related to sending and receiving faxes.
Explanation of fault messages, including illustrations and corrective actions.
Guidance for clearing paper jams within the High Capacity Feeder.
Guidance for troubleshooting paper skew and jam issues in the OHCF.
Guidance for clearing paper jams within the Interface Decurler Module.
Guidance for clearing paper jams that occur in the inserter module.
Guidance for clearing paper jams occurring in various areas of the High Capacity Stacker.
Guidance for clearing paper jams in the Crease and Two-Sided Trimmer.
Guidance for clearing paper jams that occur in the C/Z Folder.
Information on ordering and replacing finisher consumable supplies like staples and waste containers.
Guidance for clearing paper jams and resolving staple faults in the PR Finisher family.
Guidance for clearing paper jams and resolving fault codes for the SquareFold® Trimmer.











