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The entire paper
area is printed black.
The drum cartridge is depleted
or damaged.
Contact Xerox Technical Customer Support.
High-voltage power supply
malfunction.
Contact Xerox Technical Customer Support.
Nothing is printed.
Two or more sheets of paper
are feeding simultaneously,
known as double feed.
Fan the paper, then reset the paper.
High-voltage power supply
malfunction.
Contact Xerox Technical Customer Support.
White areas or
stripes appear.
Is the paper damp? Replace with paper from a new ream.
The paper in use is unsuitable. Load suitable paper.
The printing on the
entire page is faint.
If the print was made using
Tray 5 (Bypass), the size and
type of the loaded paper
differed from the setting on the
print driver.
Load paper of the correct size and type into Bypass,
Tray 5. Fan the paper thoroughly before you load it.
Two or more sheets can be
feeding at the same time.
Fan the paper thoroughly, then reset the paper.
Xerox
®
PrimeLink
®
B9100/B9110/B9125/B9136 Copier/Printer User Guide 217
Troubleshooting
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