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B71XX Series Multifunction Printer User Guide
Printing Takes Too Long ......................................................................................................... 218
Document Prints from Wrong Tray........................................................................................... 219
Automatic 2-Sided Printing Problems........................................................................................ 219
Printer is Making Unusual Noises ............................................................................................. 219
Paper Tray Does Not Close ..................................................................................................... 219
Condensation has Formed Inside the Printer.............................................................................. 220
Paper Jams ................................................................................................................................ 221
Locating Paper Jams ............................................................................................................. 221
Minimizing Paper Jams .......................................................................................................... 222
Clearing Paper Jams.............................................................................................................. 223
Troubleshooting Paper Jams ................................................................................................... 230
Clearing Finisher Jams.................................................................................................................. 233
Clearing Paper Jams in the Integrated Office Finisher.................................................................. 233
Clearing Paper Jams in the Office Finisher ................................................................................. 234
Clearing Staple Jams.................................................................................................................... 236
Clearing Staple Jams in the Integrated Office Finisher................................................................. 236
Staple Jams in the Office Finisher ............................................................................................ 237
Clearing Hole Punch Jams in the Office Finisher ................................................................................ 242
Print-Quality Problems.................................................................................................................. 243
Controlling Print Quality ......................................................................................................... 243
Paper and Media .................................................................................................................. 243
Solving Print-Quality Problems................................................................................................. 244
Copy and Scan Problems .............................................................................................................. 248
Fax Problems .............................................................................................................................. 249
Problems Sending Faxes......................................................................................................... 249
Problems Receiving Faxes ....................................................................................................... 250
Getting Help............................................................................................................................... 251
Viewing Warning Messages on the Control Panel........................................................................ 251
Viewing Current Errors on the Control Panel............................................................................... 251
Using the Integrated Troubleshooting Tools .............................................................................. 251
Online Support Assistant ........................................................................................................ 251
Helpful Information Pages...................................................................................................... 251
More Information about Your Printer........................................................................................ 252
A Specifications ................................................................................................................................. 253
Printer Configurations and Options ................................................................................................. 254
Available Configurations ........................................................................................................ 254
Features.............................................................................................................................. 254
Options and Upgrades........................................................................................................... 256
Performance Specifications ........................................................................................................... 258
Print Speed.......................................................................................................................... 258
Physical Specifications.................................................................................................................. 259
Weights and Dimensions ....................................................................................................... 259
Total Space Requirements ...................................................................................................... 262
Environmental Specifications......................................................................................................... 267
Temperature........................................................................................................................ 267
Contents