Xerox VersaLink C400 User Manual

Troubleshooting
164 Xerox
®
VersaLink
®
C400 Color Printer
User Guide
Symptom Probable Causes Solutions
White lines or streaks running
through only one color.
Something is blocking the lens
for the affected color.
Clean the lens for the affected color. For
details, refer to Cleaning the Laser Lenses.
White line or lines running
through all colors.
Paper or debris is dragging the
bottom of the transfer belt.
• Remove the paper or debris from
the printer.
• For assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/VLC400support.
Slanted printing.
The paper guides in the trays
are not set correctly.
Reset the paper tray guides. For details, refer
to Loading Paper on page 102.
Blotchy or mottled images.
The paper is too light or
too thin.
Choose a different paper type at the control
panel, in the application, and in the
print driver.
The paper is damp. Replace the paper.
The humidity is too high.
Reduce the humidity in the room or move the
printer to a new location.

Xerox VersaLink C400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 600 DPI
Time to first page (black, normal)	8.2 s
Time to first page (color, normal)	9.3 s
Print speed (black, normal quality, A4/US Letter)	36 ppm
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	80000 pages per month
Recommended duty cycle	0 - 5000 pages per month
Number of print cartridges	4
Page description languages	PCL 5e, PCL 6, PDF 1.7, PostScript 3, TIFF, XPS
Paper input type	Paper tray
Total input capacity	700 sheets
Total output capacity	250 sheets
Maximum input capacity	1250 sheets
Total number of input trays	1
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Labels, Lightweight paper, Plain paper, Pre-Printed, Recycled paper
Maximum ISO A-series paper size	A4
Paper tray media weight (imperial)	16 - 80 lbs
Network ready	-
Wi-Fi standards	Wi-Fi 4 (802.11n)
Security algorithms	256-bit AES, HTTPS, IPSEC, SNMP, SSL/TLS
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service, Xerox PrintBack
Standard interfaces	USB 3.2 Gen 1 (3.1 Gen 1), Wireless LAN
Internal memory	2048 MB
Processor cores	2
Noise level (ready)	29.2 dB
Processor frequency	1050 MHz
Maximum internal memory	- MB
Sound pressure level (printing)	53.1 dB
Display	LCD
Control type	Touch
Product color	Blue, White
Display diagonal	5 \
Market positioning	Home & office
Current rating	10 A
AC input voltage	110 - 127 V
AC input frequency	50 - 60 Hz
Power consumption (off)	4 W
Power consumption (standby)	76 W
Power consumption (printing)	705 W
Sustainability certificates	ENERGY STAR
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.2 Jaguar, Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Linux operating systems supported	SuSE Linux 10.2, SuSE Linux 10.3, SuSE Linux 11, SuSE Linux 11.1, SuSE Linux 11.2, SuSE Linux 12.0, SuSE Linux 12.3, SuSE Linux 9.3
Server operating systems supported	Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	10 - 85 %

Weight and Dimensions

Depth	490 mm
Width	490.22 mm
Height	398.78 mm
Weight	25855 g