Xerox VersaLink C400 User Manual

Troubleshooting
Xerox
®
VersaLink
®
C400 Color Printer 163
User Guide
Symptom Probable Causes Solutions
There is a problem with the
toner cartridge for that color.
Check the toner cartridge for damage and
replace if necessary. For assistance, go to the
Xerox
®
Support website at
www.xerox.com/office/VLC400support.
Partial blanks, creased paper, or
blotted printing.
The paper is damp. Replace the paper.
The paper is outside the
recommended specification
range.
Replace the paper with a recommended size
and type. For details, refer to Supported Paper
on page 98.
The printer is worn or damaged.
For assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/VLC400support.
The toner cartridges are not
Xerox
®
toner cartridges.
Verify that the toner cartridges meet
specifications and replace if necessary. For
details, refer to Consumables on page 132.
The paper is impeded in the
paper path.
• Remove any paper or debris from the
paper path.
• Ensure that the trays are pushed in all
the way.
• Ensure that the rear cover is closed
and locked.
Condensation inside the printer
causes partial blanks or creased
paper.
Power on the printer and leave it on for at
least one hour to get rid of the condensation.
For assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/VLC400support.
Vertical blanks appear.
The laser lenses are blocked.
Clean the laser lenses. For details, refer to
Cleaning the Laser Lenses.
The printer is worn or damaged.
For assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/VLC400support.
The toner cartridges are not
Xerox
®
toner cartridges.
Ensure that the toner cartridges meet
specifications and replace if necessary.

Xerox VersaLink C400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 600 DPI
Time to first page (black, normal)	8.2 s
Time to first page (color, normal)	9.3 s
Print speed (black, normal quality, A4/US Letter)	36 ppm
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	80000 pages per month
Recommended duty cycle	0 - 5000 pages per month
Number of print cartridges	4
Page description languages	PCL 5e, PCL 6, PDF 1.7, PostScript 3, TIFF, XPS
Paper input type	Paper tray
Total input capacity	700 sheets
Total output capacity	250 sheets
Maximum input capacity	1250 sheets
Total number of input trays	1
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Labels, Lightweight paper, Plain paper, Pre-Printed, Recycled paper
Maximum ISO A-series paper size	A4
Paper tray media weight (imperial)	16 - 80 lbs
Network ready	-
Wi-Fi standards	Wi-Fi 4 (802.11n)
Security algorithms	256-bit AES, HTTPS, IPSEC, SNMP, SSL/TLS
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service, Xerox PrintBack
Standard interfaces	USB 3.2 Gen 1 (3.1 Gen 1), Wireless LAN
Internal memory	2048 MB
Processor cores	2
Noise level (ready)	29.2 dB
Processor frequency	1050 MHz
Maximum internal memory	- MB
Sound pressure level (printing)	53.1 dB
Display	LCD
Control type	Touch
Product color	Blue, White
Display diagonal	5 \
Market positioning	Home & office
Current rating	10 A
AC input voltage	110 - 127 V
AC input frequency	50 - 60 Hz
Power consumption (off)	4 W
Power consumption (standby)	76 W
Power consumption (printing)	705 W
Sustainability certificates	ENERGY STAR
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.2 Jaguar, Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Linux operating systems supported	SuSE Linux 10.2, SuSE Linux 10.3, SuSE Linux 11, SuSE Linux 11.1, SuSE Linux 11.2, SuSE Linux 12.0, SuSE Linux 12.3, SuSE Linux 9.3
Server operating systems supported	Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	10 - 85 %

Weight and Dimensions

Depth	490 mm
Width	490.22 mm
Height	398.78 mm
Weight	25855 g