SMB 
Xerox WorkCentre 7232/7242 System Administration Guide 181
When the machine or other SMB machines are not found from client computers
When printing fails
When the document cannot be deleted from the printer window
Cause Confirmation Method Action
If the SMB [Auto Master 
Mode] is [On], there are limits 
on the number of machines 
that can retain the machine 
information. The number 
varies with the network 
environment.
The machine or other SMB 
machines cannot be found 
using the network computer 
icon.
Check the SMB [Auto Master 
Mode] setting. If set to [On], 
change the setting to [Off].
Cause Confirmation Method Action
The machine is processing a 
print request from another 
client. (The receiving buffer is 
set to non-spool mode).
Check that the machine has 
a print job in progress. (This 
indicates whether there are 
files ready to print, and 
displays any write error 
dialogs.
After the machine has 
processed the print request, 
send a print job or change the 
mode to the spool mode.
The number of sessions 
exceeds the maximum.
Check that the machine is 
processing simultaneous 
requests (such as print 
request or status inquiry 
request) from multiple clients. 
(This indicates remote clients 
unable to use the machine, 
and displays any write error 
dialogs.)
Wait for a while, and send a 
print request again.
Cause Confirmation Method Action
An attempt is made to delete 
all documents displayed in 
the printer window. 
(Only the System 
Administrator)
Check whether the attempt is 
made to delete the print job 
from the Printer menu in the 
printer window.
Delete the print job from the 
Document menu in the printer 
window.
The document owner is 
invalid.
Check whether the owner of 
the selected document 
matches the Windows log-in 
name.
Use the owner name of the 
document to log in to 
Windows, and then delete the 
document.
Service Pack 4.0 or later is 
not installed in the system. 
(In Windows NT 4.0)
Check the Service Pack 
version to be displayed when 
you start Windows NT 4.0.
Install Service Pack 4.0 or 
later.