Troubleshooting
WorkCentre 7755/7765/7775 Multifunction Printer
User Guide
172
Printing Takes Too Long
Printer Resets or Turns Off Frequently
Printer Is Making Unusual Noises
2-Sided Printing Problems
Probable Causes Solutions
The printer is set to a slower printing mode (for
example, heavyweight stock or transparency).
It takes more time to print with special media. Make sure
that the media type is set properly in the driver and at the
printer’s control panel.
The printer is in ENERGY SAVE mode. It takes time for printing to start in power saving mode.
The job is very complex. Wait. No action needed.
Probable Causes Solutions
The power cord is not correctly plugged into
the outlet.
Turn off the printer, confirm that the power cord is correctly
plugged into the printer and the outlet, and then turn on
the printer.
A system error occurred. Contact your local Xerox service representative with the
fault information. Check the fault history. For details, see
Control Panel Messages on page 231.
Probable Causes Solutions
The tray is not installed correctly. Open and close the tray you are printing from.
There is an obstruction or debris inside the printer. Turn off the printer and remove the obstruction or debris. If
you cannot remove it, contact your Xerox
service representative.
Probable Causes Solutions
Media or settings are not correct. Make sure that you are using correct media. For details, see
Supported Media on page 41. Envelopes, labels, gloss,
extra heavyweight stock, and transparencies cannot be
used for 2-Sided Printing.
In the printer driver, choose 2-Sided Printing.
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