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HOW TO USE YOUR CARAVAN’S EQUIPMENT
Winterising
When using the Water Heater in winter, ensure the flue is not blocked by snow or fallen leaves
etc. When not in use the Water Heater must be fully drained. This is particularly important during
the winter months as a precaution against freezing. To drain, switch off the water pump at either
the pump switch or main switch. Open all the hot water taps in the vehicle and operate the drain
valve fitted in the system. The drain valve must be left in the “open” position to ensure all the
water drains out.
Step 2 Identity Lockout
Example
Step 3 Recommended Action
Fault type #6-11 - Internal Fault
1. Go to step 4
2. Call Whale Support +44 (0)345 9090 911
Fault type #15
1. Power off
2. Check heater for recurring faults
3. Power on
4. Go to step 4
Step 4 Clear Lockout
If problems persist, please contact Whale Support on +44 (0)345 9090 911.
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