Xylem sensus AutoRead

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If there are reading groups configured in InHance, select the Reading Group to be

imported, or <none> if there are no reading groups configured. Please contact IMSoftech

technical support for any questions on the use of Reading Groups within InHance.

Appendix A: Frequently Asked Questions | 138

Main Page

Copyright2
Table of Contents3
Autoread Introduction7
Before Using Autoread8
Utility Actions Required before AMR Systems Start-Up Training8
New Autoread Customer Requirements10
Autoread PC and User Prerequisites11
Suggestions to Optimize Autoread Performance and Benefits12
Suggested System Precautions12
User Prerequisites12
Autoread Installation/Upgrade Instructions13
Requirements13
For Customers Upgrading13
Installation/Upgrade13
Set up Wifi and Ethernet Connections14
Connect the Fl650X Handheld Device to a Wi-Fi Network14
Add Firewall Program Exception16
Set up the Ethernet Cradle19
Set up the Ethernet Driver on the FL650X20
Turn on Ethernet Support and Find Your Devices22
Polling Devices24
Configure Polling Devices24
The HHD Tab25
The AR400X Tab27
The AR500X Tab29
Explanation of MULTIPLIERS31
The Ar550X Tab32
AR550X General Subtab32
AR550X Programmer Subtab33
HHD Notes Tab39
HHD Work Order Tabs40
Polling Devices - Vehicle41
Vehicle Device Parameters42
Vehicle Reading Display Tab43
HHD Process Routes45
Load Routes into a HHD45
Retrieve Reads from a HHD50
Vehicle Process Routes53
Load Routes for the Vehicle Read System53
Get Readings from a Vehicle Drive57
Route Processing Functions61
Access the Process Routes Functions61
Clear62
Import63
Load Data63
Read Data63
Backup64
Reset64
Re-Execute64
Re-Process65
Export65
Report65
Restore65
Read/Load Data66
Move Unread Meters66
Move Unvisited Meters67
Load and Read Process Flow Chart and Time Line67
Additional Route Processing Options69
Load Multiple Routes69
Add Questions to Meters in the Route70
Move Unread or Unvisited Meters to a Different Route74
Move Unread Meters from a Route75
Cut/Paste or Copy/Paste Meters to Another Route75
Perform a Cut and Paste or Copy and Paste of Meters from a Route75
Add Meters to an Existing Group78
Partial Download of a Route from the Reading Device79
Route Exceptions80
Route Exceptions Occurring after a Read Data Has Been Performed81
Fix Route Exceptions81
The Five Required Fields82
Add Readings and Notes to Meters in Autoread85
Add a Reading or Notecode to an Account85
Elements of the Process Routes Screen88
The Title Bar88
The Menu Bar88
The Toolbar89
The Help Button89
The Close Button90
The Tree View90
The Hide Tree View Button90
The Current View Area91
Global Vs. Individual View91
Display an Individual Route92
The Meters Tab92
The Sort by Menu Box93
The Filter by Check Boxes93
The Meter Detail Tab94
The Route Exceptions Tab95
The Status Bar96
Reports97
Troubleshooting Non-Route Meter Ids121
All Protocols121
Touchread Meters121
Corrections with AR400X Equipment121
Corrections with AR500X Equipment123
Radioread Meters123
Corrections with Ar400X or Ar500X Equipment123
Appendix A: Frequently Asked Questions124
How Do I Print My Autoread Reports to Another Printer124
How Do I Reprint the Reports from a Route125
How Do I View the Autoread Reports on the Computer Screen or Print a Single Report or a Single Page of the Reports125
Why am I Getting a "Device Is Already Loaded" Error126
What Does "Device Not Found" Mean When I Try to Do a Read Data or Load Data in Autoread127
How Do I Perform a Read Data on an HHD or SSI more than Once127
When I Import, I Get the Error "Incorrect Record Length." What Is this Error Telling Me128
What Is an "Invalid Operation" Error Message128
What Does "Invalid Operation-Multi" Mean129
How Do I Load Multiple Routes on My HHD129
How Do I Change the Notecodes that the Meter Readers Use on Their HHD or Vehicle Devices130
What Does "Master Stand Not Responding" Mean When I Try to Load or Read My HHD131
When I Try to Go into Autoread, I See the Message "There Is a Mismatch between the Database and the Log File, Please Reinstall the Software and Restore from a Backup." What Should I Do132
What Does "Must Select a Route First" Mean132
What Does "Serial Comms Timeout" Mean When I am Trying to Read Data or Load Data on My HHD133
What Does "Serial Comms Unavailable" Mean When I Try to Read Data or Load Data on My HHD133
What Does the Error "Problem with the Target Drive or File" Mean134
What Does "Error Matching Model" Mean When I Try to Load My HHD135
How Can I Set up Autoread to Load My Vehicle Routes to a USB Flash or Thumb Drive Instead of Floppy Disk136
How Do I Import a Route to Autoread Using the Imsoftech Inhance Billing Program137
How Do I Add in an MXU Programmer to My List of Routes so I Can Load It to the HHD141
How Do I Configure the Device ID on a HHD143
Appendix B: Import and Export Field Names145
Table of Field Names145
Note Explanations156
Note 1157
Note 2157
Note 3157
Note 4158
Note 5158
Note 6159
Note 7159
Note 8159
Note 9160
Note 10161
Note 11161

Xylem sensus AutoRead - Page 138

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