Yealink T54W

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MetroNet -Yealink Desk Phones T54W & T57W User Guide

Version 1.0

10.25.2021

Voice Mail

SMS

Direct Pickup

Group Pickup

Conference

Forward

Transfer

Recall

Record

Recording in process (Record)

• Multicast Paging

• Paging List

Hot Desking

Phone Lock

Directory

Speed Dial

DECT Intercom

Mobile Account

(T54W)

Extend

Icon Indicators (associated with line)

Icons

Description

Icons

Description

The private line registered

successfully.

The shared/bridged line registers

successfully.

(T54W)

Registering

(T57W,

Flashing

)

DND is enabled on this line.

Call forward is enabled on this

line.

Main Page

Table of Contents2
Before You Begin10
Yealink Documentation10
Getting Started10
Hardware Overview10
T57W Desk Phone11
Figure 1. T57W Desk Phone11
T54W Desk Phone12
Figure 2. T54W Desk Phone13
Power LED Indicator14
Line Key LED14
Screens and Icons15
T57W Idle Screen16
T54W Idle Screen16
Figure 3. T57W Idle Screen16
Calls Screen17
Figure 4. T54W Idle Screen17
Figure 6. T54W Calls Screen17
Icons in the Status Bar18
T57W Icons in the Status Bar18
T54W Icons in the Status Bar19
Line Key Icons19
Entering Characters on T57W21
Using the Onscreen Keyboard21
Using the Phone Keypad and Dial Pad22
Entering Characters on T54W22
Figure 8. T57W Keypad/Dial Pad22
Call Features23
Changing the Default Account23
Placing Calls23
Placing a Call from the Dialer23
Placing Multiple Calls23
Placing a Call with a Speed Dial Key24
Placing a Call Back to the Last Incoming Number24
Redialing a Number25
Dialing a Hotline Number25
Placing an International Call25
Placing a Call from the Call History26
Placing a Call from the Directory26
Placing an Anonymous Call26
Placing an Emergency Call from a Locked Phone27
Figure 9. Anonymous Call Notification27
Figure 10. Anonymous Call Rejected27
Answering Calls28
Answering a Call28
Answering a Call When in a Call28
Figure 11. Emergency Call28
Answering a Call Automatically29
Figure 12. Answering a Call When in a Call29
Switching Among the Handset, Speakerphone and Headset Modes30
Disabling Call Waiting30
Figure 13. Auto Answer30
Silencing or Rejecting Incoming Calls31
Silencing a Call31
Rejecting a Call Manually31
Rejecting Anonymous Calls31
Rejecting Calls with Do Not Disturb (DND)31
Rejecting Calls with DND on All Lines32
Figure 14. Enable DND for All Lines32
Ending Calls33
Redialing a Call Automatically33
Muting/Unmuting Audio34
Figure 15. Auto Redial34
Figure 16. Auto Redial Times and Interval34
Keep Mute35
Holding and Resuming Calls35
Holding a Call35
Figure 17. Mute Icon35
Resuming a Held Call36
Redirecting Incoming Calls36
Forwarding All Incoming Calls to a Contact36
Figure 18. Hold Icon36
Deactivating Call Forward38
Forwarding an Incoming Call Manually38
Forwarding Incoming Calls with a Forward Key38
Diverting Calls to a Contact39
Transferring Calls39
Performing a Blind Transfer39
Performing a Semi-Attended/Attended Transfer40
Performing Transfer with a Transfer Key40
Figure 19. Transfer Selections41
Conference Calls42
Local Conference42
Creating a Multi-Party Conference with a Conference Key43
Initiating a Multi-Party Conference43
Holding or Resuming a Conference Call44
Muting or Unmuting a Conference Call44
Splitting a Conference Call44
Managing Conference Participants44
Recording Using a USB Flash Drive45
Recording a Call45
Pausing/Resuming a Recording46
Stopping a Recording46
Managing the Recordings46
Viewing the Available Recording Time49
Multicast Paging49
Sending Multicast Paging50
Sending a Paging by Multicast Paging Key50
Setting a Paging Group51
Receiving Multicast Paging52
Managing a Paging Call53
Advanced Call Features53
Busy Redial53
Call Pickup54
Picking up a Call Directly54
Picking up a Group Call Directly55
Picking up a Call with a Pickup Key55
Picking up a Call with a Group Pickup Key56
Call Park and Call Retrieve56
Parking a Call in the Transfer Mode56
Parking or Retrieving a Call with a Park or Retrieve Key57
Busy Lamp Field (BLF)58
State Indicator of Remote Line by BLF Key58
Audio Alter for BLF Pickup59
Visual Alert for BLF Pickup59
Setting a BLF Key60
Picking up a Remote Call by BLF Key60
Transferring a Call by BLF Key61
Performing a Semi-Attended/Attended Transfer61
Parking or Retrieving a Call by BLF Key61
BLF List62
State Indicator of Remote Line by BLF List Key62
Audio Alert for BLF Pickup62
Visual Alert for BLF Pickup63
Ring Type for BLF Parked Call Monitor63
Visual Alert for BLF Parked Call Monitor63
Picking up a Remote Call by BLF List Key64
Transferring a Call by BLF List Key64
Performing a Semi-Attended/Attended Transfer65
Parking a Call by a BLF List Key65
Retrieving a Call by a BLF List Key65
Baring in an Active Call by BLF List Key66
Retrieving a Call Parked to the Monitored Line66
Shared Line66
State Indicator of Shared Line66
Placing Calls on a Shared Line67
Answering Calls on a Shared Line67
Placing a Call on Public Hold68
Placing a Call on Private Hold68
Retrieving a Held Call on a Shared Line68
Barging into an Active Call on a Shared Line69
Pulling a Shared Call on a Shared Line69
Intercom70
State Indicator of the Intercom Key70
Placing an Intercom Call70
Picking up an Incoming Call of the Target Extension71
Answering an Intercom Call71
Voice Mail72
Leaving Voice Mails72
Listening to Voice Mails73
Directory73
Local Directory73
Managing the Local Directory Groups73
Managing the Local Directory Contacts74
Moving a Local Directory Contact to Blocklist76
Searching for Contacts76
Favorites76
Adding Favorites76
Viewing Favorites77
Blocklist78
Adding a Blocklist Caller78
Viewing Blocklist Contacts78
Editing a Blocklist Contact79
Deleting Blocklist Contacts79
Moving a Blocklist Contact to the Local Directory79
Mobile Contacts80
Call History Icons80
Viewing History Records80
Saving a History Record to Local Directory81
Saving a History Record to Blocklist81
Deleting History Records81
Disabling History Record82
Customizing Your Phone82
Wallpaper82
Changing Wallpaper on Idle Screen82
Adding a Wallpaper from a USB Flash Drive82
Adding a Dsskey Screen Wallpaper from a USB Flash Drive83
Adjusting Transparency83
Screen Saver84
Disabling Time & Date and Status Icons Display84
Changing the Backlight and Time85
Adjusting the Screen Contrast86
Changing the Language86
Time & Date86
Disabling Idle Clock Display87
Setting Time & Date Manually87
Changing the Time & Date Format87
Setting a Key as Send88
Customizing the Soft Keys88
Phone Lock88
Setting the Phone Lock88
Locking Your Phone Manually89
Unlocking Your Phone89
Changing Your Phone Unlock PIN89
Extending the Line Key Labels90
Locking the Line Key90
Audio Settings91
Adjusting the Volume91
Setting the Ring Tone91
Setting a Ring Tone for the Phone92
Setting a Ring Tone for an Account92
Setting a Ring Tone for a Group92
Setting a Ring Tone for a Contact92
Disabling the Key Tone93
Bluetooth93
Activating the Bluetooth Mode93
Pairing and Connecting the Bluetooth Headset93
Pairing and Connecting the Bluetooth-Enabled Mobile Phone94
Pairing and Connecting Two Bluetooth Devices94
Syncing the Mobile Contacts on the Phone95
Enabling the Mobile Contacts Sync Feature95
Viewing Your Mobile Contacts on the Phones95
Disabling the Mobile Contacts Sync Feature95
Viewing the Bluetooth Device Information96
Handling a Mobile Phone Call on the Phone96
Editing Device Name of Your Phone96
Deleting the Paired Bluetooth Device97
Disconnecting the Bluetooth Device97
Deactivating the Bluetooth Mode97
Optional Accessories with Your Phone98
Headsets98
Connecting the Analog Headset98
Bluetooth Headset98
USB Headset98
Using Headsets99
Expansion Module and Your Phone99
Connecting the Expansion Module99
Assigning the Features of the Ext Keys99
Adjusting the Backlight of the Expansion Module99
Changing the EXP Wallpaper from Phone100
Adding an EXP Wallpaper from a USB Flash Drive100
Appendix - Menu Structure101
For the T57W Phone101
For the T54W Phone102

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