MetroNet -Yealink Desk Phones T54W & T57W User Guide
Version 1.0
10.25.2021
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Figure 30. Pulling a Shared Call on a Shared Line
4.8
Intercom
Intercom is a useful feature in an office environment to quickly connect with the operator or the
secretary. Intercom enables you to place an intercom call that is answered automatically on the
contact’s phone as long as the contact is not in an active call.
Note: Intercom is not available on all servers. Contact your system administrator for more
information.
4.8.1 State Indicator of the Intercom Key
On the T57W/T54W phones, you can get the intercom status by viewing the icon indicator of the
intercom key.
Target extension is available.
extension is ringing.
Target extension is dialing.
extension is busy or is in
call.
Target extension fails to register.
Table 5. Intercom Key Indicator
4.8.2 Placing an Intercom Call
You can place an intercom call to quickly relay a message to a contact.
The target phone plays a warning tone and automatically answers the call in the speakerphone
(hands-free) mode by default. When the target phone has an active call, the intercom call is
answered automatically after the active call ends.
You can also press the BLF/BLF List key to initiate an outgoing intercom call to the monitored
user. Check with your system administrator to find out if it is available on your phone.
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