Yealink T54W

MetroNet -Yealink Desk Phones T54W & T57W User Guide
Version 1.0
10.25.2021
39
Tip: By default, you can long press the desired line key to set it.
When the phone is ringing, press the forward key to quickly forward the call to the specific
contact.
3.13.5 Diverting Calls to a Contact
You can divert all incoming calls from a particular contact to another contact. Auto divert has
precedence over call forward.
Procedure
1. Select Director y or navigate to Menu > Directory > Local Directory.
• On the T57W phones, select Director y or navigate to Menu > Directory.
2. Select the desired contact group or All Contacts.
4. Edit the contact information.
5. Enter a contact’s number you want to divert the call to in the Auto Divert field.
6. Select Save.
3.14 Transferring Calls
During a call, you can transfer the call to another contact. You can use one of three ways:
• Blind Transfer: Transfer a call directly to the third party without consulting.
• Semi-Attended Transfer: Transfer a call when receiving ring back.
• Attended Transfer (Consultative Transfer): Transfer a call with prior consulting.
3.14.1 Performing a Blind Transfer
You can transfer a call to another contact immediately without consulting with the caller first. A
Blind Transfer is often referred to as a Cold Transfer.
Procedure
2.
Do one of the following:
•
Enter the number or select a contact from the placed call list you want to transfer to.
•
If you have set a Speed Dial key, you can also press the Speed Dial key to transfer the
call to the contact directly.
• Press Directory. Select the desired contact from the Directory list.
o On the T57W phones, tap the Directory or History. Tap the desired contact.
3.
Press
B Transfer or the TRANSFER key to complete the transfer.
Tip: If you are using a handset, the transfer can be completed by hanging up the handset.