6 - 12 TC56 Touch Computer Integrator Guide for Android Version 6.0.1
4. Ensure that the build number matches the new system update package file number.
Performing an Enterprise Reset
An Enterprise Reset erases all data in the /cache and /data partitions and clears all device settings, except those
in the
/enterprise partition.
Before performing an Enterprise Reset, copy all applications and the key remap configuration file that you want to
persist after the reset into the
/enterprise/usr/persist folder.
Perform Enterprise Reset using either a microSD card or using ADB.
Download the Enterprise Reset Package
Download the system update package:
1. Go to the Zebra Support & Downloads web site, http://www.zebra.com/support.
2. Download the Enterprise Reset file to a host computer.
Using microSD Card
1. Copy the Enterprise Reset zip file to the root of the microSD card.
• Copy the zip file to a microSD card using a host computer (see Chapter 4, USB Communication for more
information) and then installing the microSD card into the device (see Replacing the microSD Card on page
1-10 for more information).
• Connect the device with a microSD card already installed to the host computer and copy zip file to the
microSD card. See Chapter 4, USB Communication for more information. Disconnect the device from the
host computer.
2. Press and hold the Power button until the menu appears.
3. Touch Reboot.
4. Touch OK. The device resets.
5. Press and hold the PTT button until the device vibrates. The System Recovery screen appears. See Figure 6-5
on page 6-10.
6. Press the Up and Down Volume buttons to navigate to the apply update from sdcard.
7. Press the Power button.
8. Press the Up and Down Volume buttons to navigate to the Enterprise Reset file.
9. Press the Power button. The Enterprise Reset occurs and then the device returns to the Recovery screen.
10. Press the Power button.
Using ADB
To perform an Enterprise Reset using ADB:
1. Connect the device to the Rugged Charge/USB cable or insert the device into the 1-Slot USB/Charge Only
Cradle.
2. Connect the cable or cradle to the host computer.