Zebra TC56 Integrator Guide

Maintenance and Troubleshooting 7 - 7
During data
communication over
Bluetooth, no data
transmitted, or transmitted
data was incomplete.
Bluetooth radio is not on. Turn on the Bluetooth radio.
You moved out of range of
another Bluetooth device.
Move within 10 meters (32.8 feet) of the other device.
The Bluetooth device(s)
nearby are not turned on.
Turn on the Bluetooth device(s) to find.
The Bluetooth device(s)
are not in discoverable
mode.
Set the Bluetooth device(s) to discoverable mode. If
needed, refer to the device’s user documentation for
help.
No sound. Volume setting is low or
turned off.
Adjust the volume.
TC56 shuts off. TC56 is inactive. The display turns off after a period of inactivity. Set this
period to 15 seconds, 30 seconds, 1, 2, 5, 10 or 30
minutes.
Battery is depleted. Replace the battery.
Tapping the window
buttons or icons does not
activate the
corresponding feature.
The device is not
responding.
Reset the device. See Resetting the TC56 on page
1-11.
A message appears
stating that the TC56
memory is full.
Too many files stored on
the TC56.
Delete unused memos and records. If necessary, save
these records on the host computer (or use an SD card
for additional memory).
Too many applications
installed on the TC56.
Remove user-installed applications on the TC56 to
recover memory. Select > > Apps >
Downloaded. Select the unused program and tap
Uninstall.
Table 7-1 Troubleshooting the TC56 (Continued)
Problem Cause Solution

Zebra TC56 Specifications

General

Display diagonal	5 \
Touch technology	Dual-touch
Touchscreen type	Capacitive
Display resolution	1280 x 720 pixels
Flash memory	0.016 GB
Internal memory	0.002 GB
Internal memory type	RAM
Compatible memory cards	MicroSD (TransFlash), MicroSDHC
Maximum memory card size	128 GB
Processor family	Qualcomm
Processor frequency	1.8 GHz
Operating system version	6.0
Operating system installed	Android
RFID reader	-
Certification	WFA (802.11n, 802.11ac, WMM-AC, Voice Enterprise, WMM-PS), Miracast WFA (Mobile AP / Personal Hotspot)
Product color	Black, Silver
Linear (1D) barcodes supported	Code 39
International Protection (IP) code	IP67
Battery capacity	4300 mAh
Data network	CDMA, EDGE, GPRS, GSM, HSPA, HSPA+, LTE, UMTS
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	4.1
GSM bands supported	850, 900, 1800, 1900 MHz
Security algorithms	AES, EAP-TTLS, FIPS 140-2, LEAP, MSCHAPv2, PEAP, TKIP, WEP, WPA, WPA2, WPA2-Enterprise
WCDMA bands supported	850, 1900 MHz
Second camera	No
Rear camera resolution (numeric)	13 MP
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	-20 - 50 °C
Operating relative humidity (H-H)	5 - 95 %

Weight and Dimensions

Depth	155 mm
Width	75.5 mm
Height	18.6 mm
Weight	249 g