Contact Information
Instructions for Returning Items
Pl ease reta in the da te d sales recei pt as evi de nce of th e date of
purc hase. Yo u will ne ed it for a ny w ar ranty s ervice. If you b ought
the produ ct th roug h a dea le r, i ns taller, or rese ll er, y ou will n ee d to
re tu rn th e product to the p oi nt of s al e.
E-mail or call u s, u sing th e info rmati on l isted u nd er “Customer S er-
vice Contac t I nfor ma tion”, for a R eturn to Man uf act ur er Au thori za -
tion (R MA) nu mb er. Desc ri be br ie fly the r ea sons for your r eq ue sted
re tu rn.
Yo u must receive an RMA # be fore you ret ur n any goo ds to us. Th e
RMA # mu st appear o n yo ur return pack ing l ab el or o n the o ut side
of the box. M erchand is e witho ut an RMA # w ill be re fu sed. RMA’s a re
va lid for t we nt y (20 ) days from date of issuan ce.
All retur ne d merchan di se must b e shipp ed in the o riginal p ack aging.
If it i s not i n the o riginal p ac k ag in g, Z EKTOR w il l not b e held li ab le
fo r damage du ring sh ipment. S hipment s of return s must be p re paid,
and we wi ll n ot accept COD ret ur ns.
Customer Service Contact Information:
Zektor
12675 Danielson Ct.
Suite 401
Poway, CA 92064
Phone: 858-748-8250
Fax: 858-748-8224
E-mail: customerservice@zektor.com
Website: www.zektor.com
Warranty Policy
Warranty Policy
ZEK TOR wa rr an ts this p ro duc t against d efe c ts in mater ia l and wor k-
manship u nder no rmal us e and s er v ic e fo r two yea rs f ro m the o rigi-
nal date of p urchase. ZE KTO R, at i ts option , shall rep ai r or repl ac e
the defec tive unit c overed by th is warr an ty.
In orde r to keep t hi s war ra nt y in ef fe ct, t he produc t mus t ha ve b een
handled a nd used a s prescri bed in th e instr uc t io ns accompanying
this warr an ty. This wa rr anty do es not cover any da mage du e to acci-
dent, mis us e, abuse, or ne glige nc e. This wa rranty is valid on ly if t he
pro duc t is us ed as spe ci fied in t he produc t d oc umentatio n.
Repai r or replacem en t, as provide d under t hi s war ra nt y, is your
exc lusive remedy. Z EK TO R sha ll not be l iable for a ny i ncidental o r
co nsequen ti al dama ge s. I mpl ie d warra nt ie s of me rc ha nt abili ty and
fitness for a particu la r pur po se on t hi s product are li mi te d in du ra -
tion to t he duration o f thi s wa rrant y.
Some st at es /countr ie s do no t allow t he e xc lu sion or limita ti on of
incidenta l or cons eq uential d amages, so th e above lim it ation o r
exc lusion ma y not app ly to you. So me states/cou nt ries do n ot al -
low limit at io ns on h ow long a n implied w arranty lasts, s o th e above
limitatio n may not a pply to you. This wa rr anty gi ves yo u specifi c
legal r ig hts, and you ma y also have o th er ri gh ts that var y f ro m state
to state an d co untry to cou nt r y.
Return & Exchange
Shipment of produc t is as a dvertised by p ro duc t. Upon recei pt of
merc handi se i nspec t produ ct ca refu ll y, shoul d yo u find th at the
pro duc t does no t meet yo ur expectation s, o r satisfa ction , co ntact
us at onc e an d tell us your concern s, s o we may ma ke eve r y effor t to
satisfy you r purc hase.
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