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Diagnostics
Note: Some software versions may not support this feature.
The Diagnostics page allows you to troubleshoot connectivity problems. Two utilities are
provided for troubleshooting network connectivity: Ping and Traceroute.
Ping allows you to check connectivity between the Cable Modem/Router and devices on
the LAN while Traceroute allows you to map the network path from the Cable
Modem/Router to a public host.
Selecting Traceroute from the drop-down Utility list will present alternate controls for the
Traceroute utility.
To access the Diagnostics page, click Status in the menu bar and then click the
Diagnostics submenu. Figure 7 and Figure 8 show the examples of the menu and
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