ZyXEL Communications IES-612-51A - Part VI: Troubleshooting and Specifications; Troubleshooting and Specifications

To Next Page

To Previous Page

405

PART VI

Troubleshooting

and Specifications

Troubleshooting (407)

Product Specifications (417)

Main Page

About this User's Guide3
Document Conventions4
Safety Warnings6
Contents Overview9
- Table of Contents9
Table of Contents11
List of Figures27
List of Tables35
PART I Introduction39
Chapter 1 Getting to Know the IES-612-51A41
- Overview41
- Applications41
- Ways to Manage the IES-612-51A43
- Good Habits for Managing the IES-612-51A43
Chapter 2 Hardware Installation45
- General Installation Instructions45
- Installation Scenarios45
- Front Panel49
Chapter 3 Front Panel49
- Front Panel Ports49
- Leds49
Basic Settings59
Part II: Basic Settings59
- Figure 31 Home59
Chapter 4 Introducing the Web Configurator61
- Web Configurator Overview61
- Screen Privilege Levels61
- Accessing the Web Configurator61
- Figure 15 Login62
- Figure 16 Home62
- Navigation Panel63
- Table 3 Navigation Panel Submenu Links63
- Table 4 Web Configurator Screens63
- Changing Your Password65
- Figure 17 User Account65
- Saving Your Configuration66
- Logging out of the Web Configurator66
- Figure 18 User Account66
- Figure 19 Logout67
Chapter 5 Initial Configuration69
- Initial Configuration Overview69
- Figure 20 IP Setup69
- Figure 21 Xdsl Port Setup70
- Figure 22 VC Setup71
- Figure 23 VC Setup, Delete71
- Figure 24 Select Ports71
- Figure 25 VC Setup72
- Figure 26 VC Setup72
- Figure 27 Select Ports73
- Figure 28 VC Setup73
- Figure 29 Config Save73
- Figure 30 Config Save, Save Successful74
- Home and Port Statistics Screens75
- Home Screen75
- Table 5 Home75
Chapter 6 Home and Port Statistics Screens76
- Ethernet Port Statistics Screen76
- Figure 32 Port Statistics (Ethernet)77
- Table 6 Port Statistics (Ethernet)77
- DSL Port Statistics Screen79
- Figure 33 Port Statistics (DSL)80
- Table 7 Port Statistics (DSL)80
- RMON Statistics Screen81
- Figure 34 Port Statistics (RMON)82
- Table 8 Port Statistics (RMON)82
- RMON History Screen83
- RMON History Detail Screen84
- Figure 35 Port Statistics (RMON History))84
- Table 9 Port Statistics (RMON History)84
- Figure 36 Port Statistics (RMON History Detail))85
- Table 10 Port Statistics (RMON History Detail)85
- System Information87
Chapter 7 System Information87
- Figure 37 System Info87
- Table 11 System Info88
- General Setup91
Chapter 8 General Setup91
- Figure 38 General Setup91
- Table 12 General Setup91
- User Account93
Chapter 9 User Account93
- User Account Screen93
- Figure 39 User Account93
- Table 13 User Account93
- Authentication Screen94
- Figure 40 Authentication94
- Table 14 User Account95
- Switch Setup97
Chapter 10 Switch Setup97
- GARP Timer Setup97
- Switch Modes97
- Switch Setup Screen99
- Figure 42 Port Isolation with Daisychain Switch Mode Example99
- Figure 43 Switch Setup100
- Table 15 Switch Setup100
- IP Setup103
Chapter 11 IP Setup103
- Figure 44 IP Setup103
- Table 16 IP Setup103
- ENET Port Setup105
Chapter 12 ENET Port Setup105
- Figure 45 ENET Port Setup105
- Table 17 ENET Port Setup105
- Xdsl Port Setup107
Chapter 13 Xdsl Port Setup107
- ADSL Standards Overview107
- Downstream and Upstream107
- Profiles107
- Table 18 ADSL Standards Maximum Transfer Rates107
- Interleave Delay108
  - Fast Mode108
- Configured Versus Actual Rate108
- Default Settings109
- Xdsl Port Setup Screen109
- Virtual Channels115
- VC Setup Screen116
- Figure 49 VC Setup117
- Table 21 VC Setup117
- Figure 50 Basic Setting, Xdsl Port Setup, VC Setup, Delete119
- Figure 51 Select Ports119
- Priority-Based Pvcs120
- Figure 52 Select Ports120
- Table 22 IEEE 802.1P Priority to PPVC Mapping120
- PPVC Setup Screen121
- Xdsl Profiles Setup125
Chapter 14 Xdsl Profiles Setup125
- Port Profile Screen125
- Figure 55 Port Profile125
- Table 25 Port Profile125
- ATM Qos127
- Traffic Shaping128
- Upstream Policing130
- Figure 57 TAT, CDVT and BT in Traffic Shaping130
- VC Profile Screen131
- Figure 58 VC Profile131
- Table 26 VC Profile131
- Alarm Profile Screen133
- Figure 59 Alarm Profile133
- Table 27 Alarm Profile133
- IGMP Filtering134
- IGMP Filter Profile Screen135
- Figure 60 IGMP Filter Profile135
- Table 28 IGMP Filter Profile136
- Xdsl Line Data137
Chapter 15 Xdsl Line Data137
- Xdsl Line Rate Info Screen137
- Figure 61 Xdsl Line Rate Info137
- Table 29 Xdsl Line Rate Info137
- Xdsl Performance Screen138
- Figure 62 Xdsl Performance139
- Table 30 Xdsl Performance139
- Xdsl Line Data Screen140
- Figure 63 Xdsl Line Data141
- Table 31 Xdsl Line Data142
Part III: Advanced Application143
- Table 51 Spanning Tree Protocol143
- Vlan145
Advanced Application143
Chapter 16 VLAN145
- Introduction to Vlans145
- Introduction to IEEE 802.1Q Tagged VLAN145
  - Forwarding Tagged and Untagged Frames146
- VLAN Status Screen146
- Figure 64 VLAN Status147
- Table 32 VLAN Status147
- Static VLAN Setting Screen148
- Figure 65 Static VLAN Setting148
- Table 33 Static VLAN Setting148
- VLAN Port Setting Screen149
- Figure 66 VLAN Port Setting150
- Table 34 VLAN Port Setting150
- Figure 67 Select Ports151
- Igmp153
Chapter 17 IGMP153
- IP Multicast Addresses153
  - IGMP Snooping153
  - IGMP Proxy153
- IGMP Status Screen154
- Figure 68 IGMP Proxy Network Example154
- Figure 69 IGMP (Status)155
- Table 35 IGMP (Status)155
- IGMP Bandwidth Screen156
  - Figure 70 IGMP Bandwidth156
  - Table 36 IGMP Bandwidth156
  - Bandwidth Port Setup Screen157
  - Figure 71 Bandwidth Port Setup157
- IGMP Setup Screen158
- Figure 72 IGMP Setup158
- Table 37 Bandwidth Port Setup158
- Table 38 IGMP Setup158
- IGMP Filter Setup Screen159
- IGMP Count Screen159
- Figure 73 IGMP Count159
- Table 39 IGMP Count159
- IGMP Port Info Screen160
- IGMP Port Group Screen160
- Figure 74 IGMP Port Info160
- Figure 75 IGMP Port Group160
- Table 40 IGMP Port Info160
- Table 41 IGMP Port Group161
- Static Multicast163
Chapter 18 Static Multicast163
- Static Multicast Screen163
- Figure 76 Static Multicast163
- Table 42 Static Multicast163
- Multicast VLAN165
Chapter 19 Multicast VLAN165
- Multicast VLAN Overview165
- MVLAN Status Screen165
- Figure 77 MVLAN Status165
- MVLAN Setup Screen166
- Table 43 MVLAN Status166
- Figure 78 MVLAN Setup167
- Table 44 MVLAN Setup167
- MVLAN Group Screen168
- Figure 79 MVLAN Group168
- Table 45 MVLAN Group168
- Filtering171
Chapter 20 Filtering171
- Packet Filter Screen171
- Figure 80 Packet Filter171
- Table 46 Packet Filter171
- MAC Filter173
Chapter 21 MAC Filter173
- MAC Filter Introduction173
- MAC Filter Screen173
- Figure 81 MAC Filter173
- Table 47 MAC Filter173
Chapter 22 Spanning Tree Protocol175
- RSTP and STP175
- Table 48 Path Cost175
- Figure 82 STP Root Ports and Designated Ports176
- Table 49 RSTP Port States176
- Spanning Tree Protocol Status Screen177
- Figure 83 Spanning Tree Protocol Status177
- Table 50 Spanning Tree Protocol Status177
- Spanning Tree Protocol Screen178
- Figure 84 Spanning Tree Protocol179
- Port Authentication181
Chapter 23 Port Authentication181
- Introduction to Authentication181
- RADIUS Screen182
- Figure 86 RADIUS182
- Table 52 RADIUS182
- Screen183
- Figure 87 802.1X183
- Table 53 802.1X183
- Port Security185
Chapter 24 Port Security185
- Port Security Overview185
- Port Security Screen185
- Figure 88 Port Security185
- Table 54 Port Security185
- Figure 89 Select Ports186
- DHCP Relay187
Chapter 25 DHCP Relay187
- DHCP Relay Agent Information Option (Option 82)187
  - DHCP Relay Agent Circuit ID and Remote ID Sub-Option Formats187
  - Figure 90 DHCP Relay Agent Circuit ID Sub-Option Format187
- DHCP Relay Screen188
- Figure 91 DHCP Relay Agent Remote ID Sub-Option Format188
- Figure 92 DHCP Relay188
- Table 55 DHCP Relay189
- DHCP Snoop191
Chapter 26 DHCP Snoop191
- DHCP Snoop Overview191
- DHCP Snoop Screen191
- Figure 93 DHCP Snoop191
- Table 56 DHCP Snoop191
- DHCP Snoop Status Screen192
- Figure 94 DHCP Snoop Status192
- Table 57 DHCP Snoop Status192
- DHCP Counter Screen193
- Figure 95 DHCP Counter193
- Table 58 DHCP Counter193
- RFC 2684 Routed Mode195
Chapter 27 RFC 2684 Routed Mode195
- RFC 2684 Routed Mode Example195
- 2684 Routed PVC Screen196
- Figure 96 RFC 2684 Routed Mode Example196
- Figure 97 RFC 2684 Routed PVC197
- Table 59 RFC 2684 Routed PVC197
- 2684 Routed Domain Screen198
- Figure 98 2684 Routed Domain198
- RPVC Arp Proxy Screen199
- Table 60 2684 Routed Domain199
- 2684 Routed Gateway Screen200
- Figure 99 RPVC Arp Proxy200
- Table 61 RPVC Arp Proxy200
- Figure 100 2684 Routed Gateway201
- Table 62 2684 Routed Gateway201
- Pppoa to Pppoe203
Chapter 28 Pppoa to Pppoe203
- Pppoa to Pppoe Overview203
- Pppoa to Pppoe Screen203
- Figure 101 Mixed Pppoa-To-Pppoe Broadband Network Example203
- Figure 102 Pppoa to Pppoe204
- Table 63 Pppoa to Pppoe204
- Pppoa to Pppoe Status Screen206
- Figure 103 Pppoa to Pppoe Status206
- Table 64 Pppoa to Pppoe Status206
- Dscp209
Chapter 29 DSCP209
- DSCP Overview209
- DSCP Setup Screen209
- Figure 104 DSCP Setup209
- Table 65 DSCP Setup209
- DSCP Map Screen210
- Figure 105 DSCP Map210
- Table 66 DSCP Map210
- Tls Pvc211
Chapter 30 TLS PVC211
- Transparent LAN Service (TLS) Overview211
  - TLS Network Example211
- TLS PVC Screen212
- Figure 106 Transparent LAN Service Network Example212
- Figure 107 TLS PVC213
- Table 67 TLS PVC213
- Acl215
Chapter 31 ACL215
- Access Control Logic (ACL) Overview215
  - ACL Profile Rules215
  - ACL Profile Actions216
- ACL Setup Screen216
- Figure 108 ACL Setup217
- Table 68 ACL Setup217
- ACL Profile Setup Screen218
- Figure 109 ACL Profile Setup218
- Table 69 ACL Profile Setup218
- ACL Profile Map Screen219
- Figure 110 ACL Profile Map220
- Table 70 ACL Profile Map220
- Downstream Broadcast221
Chapter 32 Downstream Broadcast221
- Downstream Broadcast Screen221
- Figure 111 Downstream Broadcast221
- Table 71 Downstream Broadcast221
- Syslog223
Chapter 33 Syslog223
- Syslog Screen223
- Figure 112 Syslog223
- Table 72 Syslog223
- Access Control225
Chapter 34 Access Control225
- Access Control Screen225
- Access Control Overview225
- Snmp225
- SNMP Screen228
- Service Access Control Screen229
- Figure 115 SNMP229
- Remote Management Screen230
- Figure 116 Service Access Control230
- Table 77 Service Access Control230
- Figure 117 Remote Management (Secured Client Setup)231
- Table 78 Remote Management (Secured Client Setup)231
Routing Protocol, Alarm and Management233
Part IV: Routing Protocol, Alarm and Management233
- Static Routing235
Chapter 35 Static Routing235
- Figure 118 Static Routing235
- Table 79 Static Routing235
- Maintenance237
Chapter 36 Maintenance237
- Maintenance Screen237
- Firmware Upgrade Screen237
- Figure 119 Maintenance237
- Restore Configuration Screen238
- Backing up a Configuration File238
- Figure 120 Firmware Upgrade238
- Figure 121 Restore Configuration238
- Load Factory Defaults239
- Figure 122 Restore Default Configuration239
- Reboot System240
- Command Line FTP240
- Figure 123 Restore Factory Default Settings, Reboot240
- Figure 124 Reboot System240
- Diagnostic241
Chapter 37 Diagnostic241
- Diagnostic Screen241
- Figure 125 Diagnostic241
- Table 80 Diagnostic242
- MAC Table245
Chapter 38 MAC Table245
- Introduction to MAC Table245
- Figure 126 MAC Table Filtering Flowchart245
- MAC Table Screen246
- Figure 127 MAC Table246
- Table 81 MAC Table246
- ARP Table247
Chapter 39 ARP Table247
- Introduction to ARP Table247
  - How ARP Works247
- ARP Table Screen247
- Figure 128 ARP Table248
- Table 82 ARP Table248
- Alarm249
Chapter 40 Alarm249
- Alarm Status Screen249
- Figure 129 Alarm Status249
- Table 83 Alarm Status249
- Alarm Descriptions250
- Table 84 Alarm Descriptions250
- Alarm Event Setup Screen251
- Alarm Port Setup Screen254
- Figure 132 Alarm Port Setup254
- Table 87 Alarm Port Setup254
CLI Commands255
Part V: CLI Commands255
- Commands Summary257
Chapter 41 Commands Summary257
- Command Line Interface Overview257
- Command Privilege Levels257
- Saving Your Configuration258
- Commands258
- Table 88 Commands258
- Command Examples277
Chapter 42 Command Examples277
- Command Examples Overview277
- Sys Commands277
  - Log Show Command277
- Log Format277
- Isolation Commands280
- Statistics Monitor Command281
- Statistics Port Command281
- Figure 135 Isolation Show Example281
- Figure 136 Statistics Monitor Command Example281
- Figure 137 Statistics Port Command Example282
- Alarm Commands283
Chapter 43 Alarm Commands283
- General Alarm Command Parameters283
- Alarm Show Command283
- Table 91 General Alarm Command Parameters283
- Alarm Port Show Command284
- Figure 138 Alarm Show Command Example284
- Alarm Port Set Command285
- Alarm Tablelist Command285
- Figure 139 Alarm Port Show Command Example285
- Figure 140 Alarm Port Set Command Example285
- Log Format286
- Figure 141 Alarm Tablelist Command Example286
- Table 92 Log Format286
- Alarm History Show Command287
- Alarm History Clear Command287
- Figure 142 Alarm History Show Command Example287
- Figure 143 Alarm History Clear Command Example287
- Alarm Xedit Command288
- Alarm Cutoff Command288
- Figure 144 Alarm Xedit Command Example288
- Alarm Clear Command289
- DHCP Commands291
Chapter 44 DHCP Commands291
- DHCP Relay Commands291
- DHCP Relay Option 82 (Agent Information) Sub-Option 1 (Circuit ID)293
- DHCP Relay Option 82 (Agent Information) Sub-Option 2 (Remote ID)294
- DHCP Snoop Commands295
Chapter 45 IEEE 802.1Q Tagged VLAN Commands299
- Introduction to Vlans299
- IEEE 802.1Q Tagging Types299
- Filtering Databases299
  - Static Entries (SVLAN Table)299
- IEEE VLAN1Q Tagged VLAN Configuration Commands300
- VLAN Enable305
- VLAN Disable305
  - VLAN Show Command305
  - Figure 160 VLAN Show Command Example305
- MAC Commands307
Chapter 46 MAC Commands307
- MAC Commands Overview307
- MAC Filter Commands307
- MAC Count Commands310
- IGMP Commands313
Chapter 47 IGMP Commands313
- Multicast Overview313
- IGMP Snoop Commands313
- IGMP Filter Commands314
- IGMP Bandwidth Commands316
- IGMP Bandwidth Port Commands317
- IGMP Count Limit Commands319
- IGMP Snoop Statistics Commands321
- Multicast VLAN Commands323
Chapter 48 Packet Filter Commands327
- Packet Filter Show Command327
- Figure 191 Packet Filter Show Command Example327
- Packet Filter Set Command328
- Packet Filter Pppoe Only Command329
- Figure 192 Packet Filter Set Command Example329
- Figure 193 Packet Filter Pppoe Only Command Example329
- IP Commands331
Chapter 49 IP Commands331
- IP Commands Introduction331
- IP Settings and Default Gateway331
- Figure 194 IP Settings and Default Gateway Address Commands331
- General IP Commands332
- Statistics IP Command334
- Figure 197 ARP Show Command Example334
- Figure 198 Statistics IP Command Example334
Chapter 50 Firmware and Configuration File Maintenance Commands335
- Firmware and Configuration File Maintenance Overview335
- Filename Conventions335
- Figure 199 FTP Put Configuration File Example335
- Editable Configuration File336
- Firmware File Upgrade339
- Figure 207 Example: Enter the Management Password339
- Figure 208 Example: Upload the Configuration File Config-0339
- Figure 209 Example: Close FTP Client339
- Figure 210 Example: Use an FTP Client to Connect to the IES-612-51A339
- Figure 211 Example: Enter the Management Password339
- Figure 212 Example: Transfer the Firmware File339
- Figure 213 Example: Close FTP Client339
- SNMP Commands341
Chapter 51 SNMP Commands341
- Get Community Command341
- Set Community Command341
- Trusted Host Set Command341
- Trap Community Command342
- Trap Destination Set Command342
- Show SNMP Settings Command342
- ADSL Commands343
Chapter 52 ADSL Commands343
- DSL Port Commands343
- DSL Port Statistics Commands357
- Alarm Profile Commands370
Chapter 53 Virtual Channel Management Commands375
- Virtual Channel Management Overview375
- Virtual Channel Profile Commands375
- PVC Channels377
- Priority-Based Pvcs379
- PPVC Member Delete Command381
- Figure 264 PPVC Member Set Command Example381
- PPVC Member Show Command382
- 2684 Routed Mode Commands383
- Pppoa to Pppoe (PAE) Commands392
- Transparent LAN Service (TLS) Commands396
Chapter 54 ACL Commands399
- ACL Profile Commands399
- ACL Assignment Commands402
Part VI: Troubleshooting and Specifications405
- Troubleshooting407
Troubleshooting and Specifications405
Chapter 55 Troubleshooting407
- The SYS LED Does Not Turn on407
- The ALM LED Is on407
- Table 99 SYS LED Troubleshooting407
- Table 100 ALM LED Troubleshooting407
- LAN Port Leds Do Not Turn on408
- LAN Port Data Transmission408
- DSL Data Transmission408
- Table 101 10/100 LED Troubleshooting408
- Table 102 Troubleshooting Data Transmission408
- Table 103 DSL Data Transmission Troubleshooting408
- There Is no Voice on a DSL Connection409
- Testing Wiring409
- Table 104 DSL Voice Troubleshooting409
- Table 105 Wiring Tests409
- Figure 294 Testing In-House Wiring410
- Table 106 Testing In-House Wiring410
- Local Server411
- Data Rate411
- Table 107 Troubleshooting a Local Server411
- Table 108 Troubleshooting the SYNC-Rate411
- Configured Settings412
- Password412
- System Lockout412
- Snmp412
- Table 109 Troubleshooting the IES-612-51A's Configured Settings412
- Table 110 Troubleshooting the SNMP Server412
- Telnet413
- Resetting the Defaults413
  - Resetting the Defaults Via Command413
  - Figure 295 Resetting the Switch Via Command413
  - Table 111 Troubleshooting Telnet413
  - Uploading the Default Configuration File414
  - Figure 296 Example Xmodem Upload414
- Recovering the Firmware415
- Figure 297 Example Xmodem Upload415
Chapter 56 Product Specifications417
- Device Specifications417
- Table 112 Hardware Specifications417
- Firmware Features418
- Table 113 IES-612-51A Features418
- Standards Supported422
- Table 114 Standards Supported422
- Default Settings423
- Table 115 Default Settings423
- Hardware Telco-50 Connector Pin Assignments425
- Console Cable Pin Assignments425
- Figure 298 Telco-50 Pin Assignments425
- Table 116 Hardware Telco-50 Connector Port and Pin Numbers425
- Figure 299 Console Cable RJ-11 Male Connector426
- Figure 300 Console Cable DB-9 Female Connector426
- Table 117 Console Cable Connector Pin Assignments426
Appendices and Index427
Part VII: Appendices and Index427
Appendix A Legal Information429
- Zyxel Limited Warranty430
- Customer Support433
Appendix B Customer Support434
- Index439

ZyXEL Communications IES-612-51A - Part VI: Troubleshooting and Specifications; Troubleshooting and Specifications

Table of Contents

Related product manuals