Chapter 9 Troubleshooting
WAP6807 User’s Guide
89
• There might be a lot of traffic on the network. Look at the LEDs, and check Section 2.1 on page 17. If
the WAP6807 is sending or receiving a lot of information, try closing some programs that use the
Internet, especially peer-to-peer applications.
• Check the signal strength. If the signal strength is low, try moving the WAP6807 closer to the AP if
possible, and look around to see if there are any devices that might be interfering with the wireless
network (for example, microwaves, other wireless networks, and so on).
• Reboot the WAP6807.
• If the problem continues, contact the network administrator or vendor.
9.4 Resetting the WAP6807 to its Factory Defaults
If you reset the WAP6807, you lose all of the changes you have made. The WAP6807 re-loads its default
settings, and the password resets to the back-label default key. You have to make all of your changes
again.
I want to reset my WAP6807 to the factory defaults.
• You can back up the configuration you made before resetting the WAP6807.
To reset the WAP6807,
• Make sure the power LED is on.
• Press the RESET button for longer than 5 seconds, the Power LED begins to blink, to set the WAP6807
back to its factory-default configuration.
OR
Click Maintenance > Restore and then click Reset.
• If the WAP6807 restarts automatically, wait for the WAP6807 to finish restarting, and log in to the Web
Configurator. The password is in the device label.
If the WAP6807 does not restart automatically, disconnect and reconnect the WAP6807. Then, follow
the directions above again.
• You can upload a previously saved configuration file from your computer to the WAP6807 after
resetting the device.
9.5 WiFi Problems
I cannot access the WAP6807 using WiFi.
• Make sure the WAP6807 is working in AP or Repeater mode and the wireless LAN is enabled on the
WAP6807.
• Make sure the wireless adapter on the wireless client is working properly.
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