WRE6505 v2 User’s Guide
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CHAPTER 13
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
• Power, Hardware Connections, and LEDs
• WRE6505 v2 Access and Login
• Internet Access
• Resetting the WRE6505 v2 to Its Factory Defaults
• Wireless Problems
13.1 Power, Hardware Connections, and LEDs
The WRE6505 v2 does not turn on. None of the LEDs turn on.
1 Make sure the WRE6505 v2 is plugged in to an appropriate power source. Make sure the power
source is turned on.
2 Disconnect and re-connect the WRE6505 v2.
3 Remove the WRE6505 v2 from the outlet. Then connect an electrical device that you know works
into the same power outlet. This checks the status of the power outlet.
4 If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 1.3 on page 10.
2 Make sure you understand how the LEDs are enabled or disabled. See Section 1.3 on page 10.
3 Check the hardware connections. See the Quick Start Guide.
4 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
5 Disconnect and re-connect the WRE6505 v2.
6 If the problem continues, contact the vendor.
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