Aastra XS - Page 9

Product Guide - A5000 R5.4 – Aastra X series
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Applications that enhance the Aastra range include:
• Aastra Communication Portal, comprising the following services, amongst others:
• The Contact Centre: ACP Contact Center
• The VoIP and Text To Speech server: ACP IVR
• The voice conference server: ACP IP Conference Bridge
• The ACP Web Attendant or CTI attendant console application
• The TWP CTI services for
o a universal dialling
o a universal directory multi-connector: LDAP, SQL, Notes, Exchange, Outlook
o an Intranet directory
o a customisable record-display application
o a telephone wizard in web format
o a remote-work management and customised forwarding application
o a subscriber supervision application: presence management
o …
o See ACP Product Guides
• Mobility
• The M6241 DECT mobility offer and the transmission of alarms to the DECT terminal
with the M7900 solution
• SIP-DECTincluding base stations over IP and our handsets A6xxd or A142d for a full IP
configuration and full IP remote sites
• The AMC (Aastra Mobile Client) offer for Fix Mobile Convergence
• The voice mail and unified messaging systems with interactive voice server function:
• Integrated voice mail system with 8 simultaneous accesses and its 8-access
interactive voice server option
• Unified Communication Platform (UCP): voice mail system, 64-access interactive
voice server, integrated messaging system, unified messaging system, speech
recognition directory. This unified communication is highly scalable and integrates text
to speech, WAP, Imap4 and LDAP voice recognition technologies.
• Computer Telephony Integration (CTI):
• Web services, desktop messaging service and group work with the Telephony Web
Portal or ACP offer
• TAPI Open Suite
• CSTA interface
• Hotel / hospital solutions:
• Integrated software features for small configurations
• 5 simultaneous languages
• Aastra Hotel Suite used for integration with most front offices in the market, including
billing services, traffic analysis and alarm monitoring
Hotel configuration:
Aastra provides additional features designed for hotels. The following services can be monitored on an
operator console or a digital terminal
• room status - occupied or free,
• check-in and check-out
• wake-up function
• credit charging and bill’s printouts
• lamp message control for message notification
…
Customers are notified by a message lamp on their terminal via the LH16 card.