Error resolution and maintenance – Identifying errors |
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Description
Per cycle, the green and blue LEDs alternately flash twice each.
Cause
The internal DC fault current module has detected a DC fault current.
Suggested solution
If the error occurs for the first time, the charging procedure is interrupted for 30 seconds and then restarted
automatically. If the error occurs again immediately, the charging procedure is terminated permanently: A new
charging procedure is only possible after disconnecting the vehicle from the wallbox.
There is possibly an electrical fault in the charging system of the vehicle. Do not charge the vehicle, and imme-
diately contact a qualified specialist repairer. In addition, always consider the notices provided in the operating
manual of the vehicle.
Error F5 (variants with charging socket only)
200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms
Description
Per cycle, the green LED flashes four times while the blue LED is OFF.
Cause
The charging cable plug could not be locked inside the charging socket of the wallbox.
Suggested solution
The wallbox automatically reinitiates the charging procedure every 60seconds. Should the error continue to occur,
check the position of the connector in the charging socket or unplug it and plug it back in.
Should the error persist, please contact a qualified specialist electrical contractor to resolve the error.
Error F5 (variants with charging socket only)
200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms
Description
Per cycle, the green LED flashes twice, followed by the blue LED flashing twice.
Cause
The charging cable's current rating is incorrect.
Suggested solution
The wallbox automatically reinitiates the charging procedure every 60seconds. Should the error continue to occur,
check the position of the connector in the charging socket or unplug it and plug it back in.
Should the error persist, please contact a qualified specialist electrical contractor to resolve the error.
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