| Error resolution and maintenance – General operational malfunctions
22
Cause
Data transfer to the integrated current monitoring device is disrupted: The maximum charging current is limited to
10A while this error occurs.
The temperature monitoring device has detected a temperature between 60° and 80° Celsius inside the housing.
The maximum charging current will be limited to 6A.
Suggested solution
Charging operations may continue, but the charging output will be reduced. If the error repeats or persists, the
wallbox must be cooled and/or shaded more effectively at the installation site. Please contact a qualified special-
ist electrical contractor to check and resolve the error, or to move the installation site of the wallbox.
Should the wallbox keep displaying error messages, please take it out of operation (see below) and
contact a qualified specialist electrical contractor to resolve the error.
General operational malfunctions
Under certain circumstances, other malfunctions may occur.
Description
The LEDs of the wallbox are not functioning.
Cause and suggested solution
The wallbox is not connected to the electricity grid.
y Check the RCCB (internal or upstream in your domestic power distribution) and switch it back on if required.
y Check the upstream circuit breaker in your domestic power distribution and switch it back on if required.
y Have a qualified specialist electrical contractor check the power supply cable and restore it if required.
The wallbox is defective.
y Please contact a qualified specialist electrical contractor to have the error resolved.
y Should the wallbox have to be replaced, please contact the dealer from whom you have purchased the wallbox.
Description
The electric vehicle is not recognized.
Cause and suggested solution
The charging cable is not properly plugged in.
y Fixed cable variant: remove the charging connector from the vehicle's charging inlet and plug it back in.
y Socket variant: remove the charging connector from the charging socket of the wallbox and plug it back in.
y Check the charging cable and replace it if required.
Should the charging cable, the charging plug or connector show visible damage, you must under no
circumstances perform another charging procedure. Take the wallbox out of operation and contact a
qualified specialist electrical contractor.
Checking the internal RCCB
To ensure the continuing safe operation of the wallbox, you must test the function of the integrated RCCB yourself
every 6months: The RCCB has a push button with which to initiate the test function.
For the Wallbox eMH1 Basic, an RCCB is required as part of the domestic power distribution.
All other Wallbox eMH1 variants have an integrated RCCB.
To Next Page
Loading...
Need help?
General
