Error resolution and maintenance – Identifying errors |
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Suggested solution
The wallbox automatically reinitiates the charging procedure every 60seconds. If the error continues to occur, the
vehicle must be checked: please contact a qualified specialist repairer.
Error F10
200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms
Description
Per cycle, the green LED flashes four times, the blue LED also flashes every third and fourth time.
Cause
The temperature monitoring device has detected a temperature above 80° Celsius inside the housing.
Suggested solution
The temperature monitor interrupts the charging procedure. After 10 minutes, the charging procedure is automat-
ically re-initiated. If the temperature inside the housing remains at between 60° and 80° Celsius, error code F17
(see below) is shown and the charging current is limited to 6A.
The charging procedure is reinitiated immediately as soon as the temperature inside the housing falls to below
60° Celsius.
If the error repeats or persists, the wallbox must be cooled and/or shaded more effectively at the installation site.
Should the error persist, please contact a qualified specialist electrical contractor to resolve the error.
Error F11
200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms
Description
Per cycle, the green LED flashes four times, the blue LED also flashes every second, third and fourth time.
Cause
The main contactor of the wallbox does not close.
Suggested solution
The wallbox automatically re-initiates the charging procedure every 60 seconds and repeats this process for 10
minutes: If this error persists and the charging procedure is not initiated automatically, the wallbox must be taken
out of operation and checked: please contact the specialist electrical contractor who has carried out the installa-
tion of your wallbox and any accessories.
Errors F16 and F17
200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms
Description
Both the green and blue LEDs are continuously ON during the cycle.