| Error resolution and maintenance – Identifying errors
18
Error resolution and maintenance
Under certain circumstances, malfunctions may occur during operation that prevent or restrict charging operations.
The Wallbox eMH1 independently detects errors and indicates them in the form of cyclically repeating LED flash
patterns.
Identifying errors
The following errors may occur:
Error F1
200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms
Description
The green LED flashes four times per cycle while the blue LED is OFF.
Cause
The main contactor of the wallbox does not open.
Suggested solution
Switch the power supply for the wallbox off and then back on again. The error should have been reset
automatically.
Should the error persist, please contact a qualified specialist electrical contractor to resolve the error.
Error F2
200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms
Description
Per cycle, the green LED flashes three times, followed by the blue LED flashing once.
Cause
The firmware has detected a disallowed operating state during the initial or a periodic self-test.
Suggested solution
Switch the power supply for the wallbox off and then back on again. The error should have been reset
automatically.
Should the error persist, please contact a qualified specialist electrical contractor to resolve the error.
Error F3
200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms 200ms