Name: Accu-Chek ACTIVE
Brand: Accu-Chek
Rating: 5 (1 reviews)

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Symbols, problems and error messages

Problems

Problem Cause and solution

The meter will not turn on. • The battery is empty or there is no battery in the meter.

Insert a new battery.

• You have inserted the battery the wrong way round.

Remove the battery and place it in the battery compartment as

shown there.

• The ambient temperature is low.

Ensure that the ambient temperature is between +8 and +42°C

and wait for the meter to warm up to this temperature.

• The electronics have become damp through condensation.

Allow the meter to dry slowly.

• The meter is defective.

Please contact your customer support and service centre.

The time is shown as 0:00 or

0:00am and the date as 0‑ 0.

• The meter was exposed to a temperature below ‑20°C and the

battery is beginning to freeze.

Turn the meter o. Ensure that the ambient temperature is

between +8 and +42°C and wait for the meter to adapt to that

temperature.

• The meter was without a power supply for too long.

Insert a new battery and set the time and date.

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