Accu-Chek Guide Me User Manual

48
Meter Maintenance and Troubleshooting
8
• The meter has timed out with
a USB connection.
Remove the USB cable and
press the power/set button to
resume testing or review test
results.
There are no test results in
range for the selected data.
The meter will not turn on or
the display is blank.
• Batteries are dead.
Insert new batteries.
• Display is damaged. / Meter
is defective.
Contact the Accu-Chek
Customer Care Service Center
at 1-800-858-8072.
• Extreme temperatures.
Move the meter to a more
temperate area.
Error Messages
WARNING
• Never make therapy decisions based on an error message.
• If you have any concerns or see any other error message, contact the Accu-Chek Customer
Care Service Center at 1-800-858-8072.
NOTE
• The error code and Err will alternate on the display for all coded error messages (E-1 through
E 14).
memory
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Accu-Chek Guide Me Specifications

General

Display	LCD
Sample Size	0.6 µL
Test Time	Less than 4 seconds
Connectivity	Bluetooth
Measurement Range	10 to 600 mg/dL
Battery Type	2 x CR2032 3V lithium coin cells
Battery Life	Approximately 1000 tests
Weight	40 g (1.4 oz) with battery
Storage Conditions	-25°C to +70°C (-13°F to +158°F)