102
Rev 2.1
Appendices
Appendix A - Troubleshooting And Hold/Lockout Code
To support the recommended troubleshooting, the Honeywell Sola Controller has a History File. Review the alert history for possible
trends that may have been occurring prior to the actual Lockout.
Alert code and Hold/Lockout code can be accessed through Basic Panel, Enhanced or System Operator Interface Panel.
For instruction on accessing Alert and Hold/Lockout code using Basic Panel display, refer to CHAPTER 3-6 DIAGNOSTIC MODE for
more information.
For instruction on accessing Alert and Hold/Lockout code using Enhanced or System Operator Interface display, refer to CHAPTER 4-
11 FAULT/ALARM HANDLING for more information.
Code: H= Hold message; L=Lockout message
Code Description Recommended Troubleshooting of Lockout Codes Code
1 Unconfigured safety data 1. New Device, complete device configuration and safety
verification.
2. If fault repeats, consult factory.
L
2 Waiting for safety data verification 1. Device in Configuration mode and safety parameters need
verification and a device needs reset to complete verification.
2. Configuration ended without verification, re enter
configuration, verify safety parameters and reset device to
complete verification.
3. If fault repeats, consult factory.
L
3 Internal fault: Hardware fault Internal fault
1. Reset module.
2. If fault repeats, consult factory.
H
4 Internal fault: Safety Relay key feedback error H
5 Internal fault: Unstable power (DCDC) output H
6 Internal fault: Invalid processor clock H
7 Internal fault: Safety relay drive error H
8 Internal fault: Zero crossing not detected H
9 Internal fault: Flame bias out of range H
10 Internal fault: Invalid Burner control state L
11 Internal fault: Invalid Burner control state flag L
12 Internal fault: Safety relay drive cap short H
13 Internal fault: PII shorted to ILK L
14 Internal fault: HFS shorted to LCI L
15 Internal fault: Safety relay test failed due to
feedback ON
L
16 Internal fault: Safety relay test failed due to
safety relay OFF
L
17 Internal fault: Safety relay test failed due to
safety relay not OFF
L
18 Internal fault: Safety relay test failed due to
feedback not ON
L
19 Internal fault: Safety RAM write L
20 Internal fault: Flame ripple and overflow H
21 Internal fault: Flame number of sample
mismatch
H
22 Internal fault: Flame bias out of range H
23 Internal fault: Bias changed since heating cycle
starts
H
24 Internal fault: Spark voltage stuck low or high H
25 Internal fault: Spark voltage changed too much
during flame sensing time
H
26 Internal fault: Static flame ripple H
27 Internal fault: Flame rod shorted to ground
detected
H
28 Internal fault: A/D linearity test fails H
29 Internal fault: Flame bias cannot be set in
range
H
30 Internal fault: Flame bias shorted to adjacent
pin
H
31 Internal fault: SLO electronics unknown error H
32-46 Internal fault: SaHfety Key 0 through 14 L
47 Flame Rod to ground leakage H
48 Static flame (not flickering) H
49 24VAC voltage low/high 1. Check the Module and display connections. H
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