What to do if printing does not work on Adaptica 2WIN-S?
If the Adaptica Measuring Instruments printer isn't working, first ensure the printer is powered on and has sufficient battery. If it is, make sure the printer is positioned within the line of sight of the instrument.
What to do if no symbols appear around the pupil on Adaptica 2WIN-S in OD/OS measurement mode?
If, in Normal Mode, no symbols appear around the pupil on your Adaptica Measuring Instruments, it could be due to the eyes not being within the measurement box, selecting the incorrect measurement mode (OD/OS), or both eyes being open. Ensure the eye is correctly positioned, the right mode is selected, and the patient covers the eye not being measured.
How to fix a red circle around the pupil on Adaptica 2WIN-S Measuring Instruments?
If you consistently see a red circle around the pupil(s) on the Adaptica Measuring Instruments, it means the patient isn't looking directly at the machine. If the patient is collaborative, ask them to focus on the device. If not, enable the interactivity features.
What to do if measurements with Adaptica Measuring Instruments are not working correctly?
If the measurement with Adaptica Measuring Instruments never completes correctly or quits prematurely while the pupils are detected, it might indicate a hardware problem. Run the Self Test diagnostic through the MENU and contact service.
Why is there a red circle around the pupil even when the patient is looking at the Adaptica Measuring Instruments?
If you consistently see a red circle around the pupil(s) on the Adaptica Measuring Instruments even when the patient is looking at the machine (in Normal Mode), it may indicate a strabismus problem. The machine should advise about this condition after about 15 seconds.
How to fix Adaptica 2WIN-S Measuring Instruments when the initial screen does not appear?
If the initial screen does not appear on the display of your Adaptica Measuring Instruments, the battery is completely discharged. Charge the battery.
What to do if Adaptica Measuring Instruments displays an error message due to software malfunction?
If an error message appears on the display of your Adaptica Measuring Instruments due to software malfunctioning, contact the service center, mentioning the serial number and the specific error message.
What to do if printing does not work with Adaptica Measuring Instruments?
If the Adaptica Measuring Instruments printer isn't working, first ensure the printer is powered on and has sufficient battery. If that's not the issue, make sure the printer is positioned within the line of sight of the instrument.
Why does 'Hint check Gaze' appear on Adaptica Measuring Instruments display and how to solve it?
If you see a 'Hint check Gaze' warning on your Adaptica Measuring Instruments display, it means the patient isn't looking at the machine. If they are collaborative, ask them to focus on the device. If not, enable the interactivity features.
What to do if a warning 'Possible strong Anisocoria' appears on the Adaptica Measuring Instruments display?
If you see a 'Possible strong Anisocoria' warning on the Adaptica Measuring Instruments display, it indicates that the patient's eyes have very different pupil diameters. In this case, measure each eye individually in separate measurements.
General| Category | Measuring Instruments |
|---|---|
| Refraction Measurement Range (Sphere) | -15D to +15D |
| Data Interface | USB, Bluetooth |
| Power | Rechargeable Battery |
| Resolution | 0.01D |
| Power Supply | Rechargeable Li-ion Battery |
| Connectivity | USB, Bluetooth |
| Astigmatism Axis | 1° to 180° |
| Fixation Target | Internal |
| Accuracy | 0.25D |
| Dimensions | 220mm x 320mm x 420mm |
| Operating Temperature | 10°C to 40°C |
| Storage Temperature | -20°C to +50°C |
| Humidity | 30% to 80% (non-condensing) |
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