84
Troubleshooting Table
Problem/Message Explanation
Calibration out of
Range; Repeat
If you see this message, verify that your operator
technique is correct. Then, recalibrate. If the
problem persists, contact Advanced Instruments for
Hot-Line Service.
Cooling System Error If you receive this message, check to make sure
that the thermoelectric is plugged in, check the
thermoelectric LED on the application PCB, then
try restarting your instrument. Second, check that
your instrument’s cooling chamber contains enough
heat transfer fluid. If the problem persists, contact
Advanced Instruments for Hot-Line Service.
Count Error: Parameter
RAM
Turn unit off and on. Custom settings and probe bin
numbers may need to be reset. If the error persists,
contact Advanced Instruments for Hot-Line Service.
EPROM Failure This message indicates a memory error with your
FLASH memory. Try restarting your instrument, and
ignore if it does not reoccur.
Error Reading Barcode Check to see if barcode scanner is damaged.
Make sure that the barcode is no longer than 13
characters. Cancel barcode and repeat reading.
ESC TRAP Turn unit off and on. If the error message does not
persist and no other error message is displayed,
ignore this message. If the error persists, contact
Advanced Instruments for Hot-Line Service.
Event Record Lost This message indicates that the event record stored
in memory has been corrupted. Try restarting your
instrument. If this does not solve your problem,
contact Advanced Instruments for Hot-Line Service.
Fan System Failure Check to make sure that the fan is plugged in, and
that the fan isn’t blocked. Check the fan driver
LED on the application board. Try restarting your
instrument. If this does not solve your problem,
contact Advanced Instruments for Hot-Line Service.
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