43
Troubleshooting Table
Error message:
“Sample Did Not
Freeze”; Impact does
not
occur
Error message:
“Standards Reversed?
Please Repeat...”
Error message:
“T E Driver Failure”
Error message:
“Test Time-out”
Error message:
“Low Battery”
Error message:
“Cooling System
Error”
Solenoid impactor may need cleaning. Refer to
solenoid cleaning instructions in Chapter 5. If
the error persists, contact Advanced Instruments
Hot-Line Service.
This message will appear during the calibration
procedure if the instrument detects that the low
and high calibration standards have been intro-
duced in the wrong sequence. Retry the calibra-
tion, being sure to follow the displayed prompts.
This message indicates a problem with the ther-
moelectric cooling module. Restart the instru-
ment.
The instrument was unable to complete the test
within the allotted time.
• Confirm good technique and sampler condi-
tion.
• Assure that sample probe has been fully
inserted.
This message indicates that the internal battery
needs replacing. This part cannot be serviced by
the user. Contact Advanced Instruments Hot-
Line Service.
This error can be produced in two ways:
1) When the cooling chamber is below 0ºC
before diagnostics starts;
2) When the block channel fails to get below
0ºC during the cooldown portion of diagnos-
tics, but the sample channel does.
Try restarting the instrument. If the error per-
sists, contact Advanced Instruments Hot-Line
Service.
Problem/Message
Explanation
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