Advantech ARK-3381 - Page 5

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Technical Support and Assistance
Step 1. Visit the Advantech web site at www.advantech.com/support
where you can find the latest information about the product.
Step 2. Contact your distributor, sales representative, or Advantech's cus-
tomer service center for technical support if you need additional
assistance. Please have the following information ready before
you call:
- Product name and serial number
- Description of your peripheral attachments
- Description of your software (operating system, version, appli-
cation software, etc.)
- A complete description of the problem
- The exact wording of any error messages
ARK-3381 Series Model
There are three sub-models in ARK-3380 series listed below:
ARK-3381-1M0A1E:
ULV Celeron® M 600 MHz Embedded Box Computer, with
VGA, LVDS, Fast Ethernet, 2 x RS-232, 5 x RS-232/422/485
ARK-3381-1S1A1E:
LV Pentium® M 1.1 GHz Embedded Box Computer, with
VGA, LVDS, Fast Ethernet, 2 x RS-232, 5 x RS-232/422/485
ARK-3381-1S4A1E:
LV Pentium® M 1.4GHz, Embedded Box Computer, with
VGA, LVDS, Fast Ethernet, 2 x RS-232, 5 x RS-232/422/485
Packing List
Before setting up the system, check that the items listed below are
included and in good condition. If any item does not accord with the
table, please contact your dealer immediately.
• Warranty card
• 1 x ARK-3381 Unit
• 1 x DIN-Rail Mounting Kit (P/N:1997001110,
1997001120,1997001130,1997001140)
• 1 x PS2 Keyboard/Mouse Cable (P/N: 1700060202)
• 1 x Utility CD