134 16900 Series Logic Analysis Systems Installation Guide
7 Solving Problems
• the Windows 7 operating system
• the version of the Logic Analyzer software which was installed when
the system was originally shipped and not the latest or upgraded
version of the software that might be available at the time of system
recovery.
• the license files of any licensed optional products that you had
purchased with the Logic Analysis system and that were installed when
the system was originally shipped.
To run the recovery process
1 Shut down and then restart your Logic Analysis system.
While booting up, the Logic Analysis system displays the Windows Boot
Manager screen. This screen provides you the following options:
• Microsoft Windows 7 - This is the default selected option. This
option starts the Logic Analysis system with the Windows 7
operating system. This is the normal startup of the system.
• Agilent Recovery system - You should select this option when you
want to restore/repair your Logic Analysis system software by
running the Agilent recovery process.
When you run the recovery process, the software licensing Host ID of your logic analysis
system may change. If this happens, the restored license files will not work with the new
host ID and you will need rehosted license files. To get these files, you can contact your
nearest Agilent sales/service office. To locate a sales or service office, go to
www.agilent.com/find/contactus.
Running the recovery process reformats your logic analyzer’s hard disk drive to the
state in which it was originally shipped to you. All user data files and programs are
overwritten when the recovery process runs. Therefore, save your data to a CD or to
another machine before you start recovering the system software.
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