13. Guarantee, warranty and liability
13.1 Warranty for defects
Alber guarantees that the e-motion is free from defects at the time of original purchase from an authorized dealer. These warranty claims
expire 24 months after delivery of the e-motion.
13.2 Guarantee of durability
Alber provides a 24 month guarantee of durability for the e-motion (exception: the guarantee of durability for the battery pack is 12 months).
The guarantee of durability does not include
devices where the serial numbers have been altered, disfigured or removed
•
wear parts such as tires or operating controls •
defects due to natural wear and tear, faulty handling, in particular defects due to non-compliance with this user manual, defects due to •
accidents, negligent damage, the effects of fire or water, force majeure and other events which lie outside the influence of Alber.
any servicing work required due to daily use (e.g. replacing the tires)
•
Checking the device without finding any fault •
Improper use or operation. •
13.3 Liability
Ulrich Alber GmbH as the manufacturer of the e-motion is not responsible for its safety and reliability if:
the e-motion is handled inappropriately
•
the e-motion is not serviced by an authorized specialist dealer or by Ulrich Alber GmbH every 2 years •
the e-motion is operated contrary to instructions/notes in this user manual •
the e-motion is operated with insufficient battery charge •
repairs or other work is carried out by unauthorized persons •
foreign parts (parts not belonging to the system) are attached or connected to the e-motion •
parts of the e-motion are dismantled. •
The e-motion has been altered or modified without Alber’s authorization. •
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