8AL90344ENAAed01 54
OmniTouch™ 8128 SE WLAN Handset
Operational Problems
Error or Warning Messages
Refer to the Configuration Manual, WLAN Handset, TD 92923EN.
Fault Probable cause Action or comment
No network
The handset beeps
once a minute (for
max 30 minutes) in a
low tone, followed by
a high tone (if
enabled, the vibrator
also follows the
beeps).
The handset has lost connection
and is in one of the following
states:
- No network
- No access
- Voice only
- Messaging only
Acknowledge the dialog
window or press the mute
button (the later keeps the
dialog window visible).
You can configure the beep
to Sound off or Sound once
(for each new state), contact
the system administrator.
NOTE: When leaving a bad
state for another bad state,
the dialog window reopens,
and the beep sounds again (if
enabled).
No display The battery level is low, screen
saver is set to “Black also in
call”, or the handset is defective.
Charge the battery, change
screen saver setting
(Display>Screen saver) or
contact the system
administrator.
No ringing The sound off icon is on, or the
ringer volume is set to silent, or
the handset is defective.
Long press the Sound off key
or Mute button, or increase
the volume, or contact
system administrator.
Not possible to mute
the handset by long
press on the Sound
off key/mute button
A handset restriction preventing
the user to silence the handset.
Enable the parameter
Prevent silent, see
Configuration Manual for the
handset.
Not possible to set the
ring volume to
“Silent”.
Handset with In
Charger > Other actions
> Sound off enabled, is
not muted when
placed in charger.
No entries in Call list A handset restriction preventing
calls from being saved in the call
list.
Enable the parameter Enable
call list, see Configuration
Manual for the handset.
No change in time &
date setting
PBX dependent. Changes in the handset
appear after a maximum of
24 hours after a change in the
system or by turning the
handset off and on again.
Remotely updated The handset restarts after a
parameter upgrade.
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