Alcatel 4035 - Call presentation

Key facilities programmable by system management
3BA 19875 ENAA - Ed. 02 - April 2000 - Alcatel 4035 - Attendant set 4-3
▼ Call presentation
This function is used to allocate the waiting queue operating mode. One or more traffic currents
can be associated with one or more keys. By pressing a key, the attendant takes the waiting call
with the highest priority from the traffic current(s) services by the key.
At the installation level, this key can be dedicated for:
- trunk group calls without numbering, all entities,
- DDI public calls, all entities,
- DDI (ATL) private calls / internal calls, all entities,
- unanswered DDI calls, all entities,
- private network calls to an attendant group,
- public network calls to an attendant group,
- VIP calls (local or ISDN via abbreviated dialling),
- other calls/miscellaneous,
- VIP2 calls,
- call-back,
- general hold,
- chained withdraw,
- charging recall,
- inter-attendant transfer,
- individual attendant call.
At entity level, this key can be dedicated for:
- trunk group entity calls without numbering,
- DDI public entity calls,
- DDI (ATL) private entity calls / internal calls,
- unanswered DDI entity calls.
Note: The «programmable» key 1 is already pre-programmed as a «call presentation» key, allowing the
attendant to take the call with the highest priority from those waiting resulting from traffic flows indicating
an external correspondent (external call, call-back, return from chaining, etc.).